This Cristyâs location used to be our âgo-toâ but something happened in the last year thatâs made several experiences now unenjoyable and unreliable.
Letâs start with some positives. The pizza is always great, and the delivery drivers are always very professional. This location does have some bright spots, so I donât want to just focus on the negitive here.
Unfortunately, this particular Cristyâs is always out of the things that we love. Specifically the Peperoni Nibblers. I understand that these are a speciality item, but come on. Thereâs not that many options to choose from on the menu. I could understand if the menu was several pages.
Items are constantly forgotten about with our order as well. I canât tell you how many times theyâve forgotten things like dipping sauces, and canât remember the last time we received garlic butter that we ordered.
We order from this Cristyâs as a âlast resort, nothing else is openâ meal. Maybe Iâm expecting too much from a pizza place, but for the price Iâm being charged(alot)..my order should be...
   Read moreI recently moved to the area. We've been loyal Cristy's customers thus far. Checked over purchases on our bank account and combined with the move in, in-laws pizza nights and parties, well over $1000 spent over the last 90 days. Placed a prepaid order online last night and utilized a "1/2 off one pizza" coupon code that was mailed to us. Upon arrival to the Baltimore, OH location, we were informed we would not be receiving our pre-paid order unless we presented the physical coupon. So, we ordered Creno's. I stopped in to Christy's after picking up our Creno's to request a refund receipt and give the manager the coupon back. After waiting more than 10 minutes to speak with him, was advised they couldn't provide a receipt for a voided order. As of today, I still have the $37 charge on my account. Pizza at Cristy's was our fav, but we won't be returning. Good luck with...
   Read moreThe manger, Alisa, was Rude, threatening, & said corporate would find it amusing that we were not happy, that she wouldn't honor our valid coupons, nor even give a % or buck or $2 off on something else. Coupons valid till 6/30/22, today is 5/11/22. The manager said she didn't know where we got the coupons from, insinuating they were fake, they had been donated to the Millersport Sweet Corn Festival, as prizes for the Major prize booth 9/1/2021. My Mother felt threatened by her words, & actions, when she threw our friends food down on the table, towards me, so we left and went elsewhere. All 5 people in our party said they would never again go back to a Christy's Pizza. We stopped in after attending a funeral service in Baltimore. Very poor customer service to a party...
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