Pizza Hut — Restaurant in Liberty

They have cancelled my Order twice and didn’t even call to let me know. I had to call after waiting for and hour and a half to find out it was cancelled. Then got called a “B” for pointing out that I shouldn’t have to call to find out they cancelled due to No drivers which seems to be a theme in our town lately. Must be gas prices and low tips. Either way a call would have been nice. And it happened twice. Not a one time over sight. Also had a tip written in twice after making a 0 in the tip or writing in cash. We always tip cash. When I spoke to the manager about it they said they would talk to the driver and get back with me. They never did. I now order food from out of town and just drive to get it. No way I try again. Third strike is it. I wish I could...

There hasn't been a single time I've come here that the food has been done right and the staff is rude as hell especially Angela. I order a large pizza with extra sauce, extra pepperoni and I get a large pizza with extra cheese and little to no sauce. I order the same thing and I get the extra sauce but very little cheese and I get a medium. I order the same thing and I get little to no sauce, and hardly any pepperoni. If you don't want to do something as simple as making a pizza right, don't get a job at pizza hut. And I've seen staff go out for a cigarette and not wash their hands when they go back to work and start handling cooked food. This is by far the WORST pizza place I've ever gone to. If I could give negative...

It takes invaluable individuals like Hank, to listen to customers everyday, and demonstrate skills in communication and accuracy. Hank definitely is the example employee PizzaHut needs to maintain the #1 spot in the pizza industry. People like him are what really matter in today’s society.

My call dropped, and instead of him forgetting my order he called me back, opposed to just continuing whatever he was previously doing before I called. He even remembered my name without me repeating it. This guy really pays attention to his customers. That means a lot to me. PizzaHut #268 Liberty is my favorite pizza spot hands down. Not just because it’s close but because genuine people like Hank are there when...