I’ve grew up on subway. Im practically loyal to it than other sandwich shops and I’ve tried many. Only been living here in Liberty for last 5 years and I could account for more bad experiences than good at this location. By far the worst one I’ve experienced. Sometimes the place is filthy. I’ve ran into some instances when it’s only just one person working there. Most of the time they’re always out of this, that and the third. Recently witnessed one of the workers respond with an attitude to who I believe was a manager whose kid was right there waiting on her mom to leave. Then over hear the worker trying to make small talk with the others like she was trying to justify her emotions. From reading reviews I think this town is in agreement that this subway is terrible. Politeness only goes so far. If you’re out of product, why not go next door to food lion and restock. Use to do that from time too time when I worked at Denny’s. Not saying the workers don’t know how to do their jobs, but the lack of running a “tight ship” definitely shows and the atmosphere just speaks incompetent, careless, and unethical. I am surprised this place is still running, and how so many negative reviews hasn’t got the attention of corporate and start an investigation. But I won’t be surprised if this place did get shut down. Sucks to live in a town with only so much to offer and a well known restaurant around the world has probably one of the worst right here in Liberty. Like where’s the pride, where’s the drive to do better and the stride for excellence. It can’t be that hard to turn this place around. I work at the new battery plant and in the Japanese culture they practice “kaizen” which means continuous improvement. I think some one needs to get in there and give a few pointers, because anyone can make a sandwich but to operate a business efficiently seems like it’s rocket science and to complex for the employees. It’s like there’s no vision, respect and honor. That’s the perspective this place gives off. Where’s Gordon Ramsey at when...
Read moreThe new ownership needs to train the manager how to conduct herself professionally. It all starts from the top. I can't blame the employees when the manager acts like it's a frat house. We were in there last week, April 16 or 17th, and it was the worst experience I've ever encountered in a restaurant. After we received our food and sat down to dine, the manager and employees started discussing someone showing nudes to God knows who. Very loudly with my 12 year old little girl nearby. After that, and many F words later (from the manager), the manager gets ready to leave and walks to door. Thankful we may get some peace and quiet, she then stops at the door and proceeds to tell the 2 employees about another employee that was reprimanded and what his offense was. Then tells one of the employees present that she will be getting probation too and why. Mind you, she was shouting this from the door across the restaurant. There was no problem with the food, but the service and behavior of the employees were atrocious. I'm no prude and can drop some F bombs privately with my co workers. But I absolutely would not in the presence of someone's child. We have been customers for as long as they've been open. This is the last time we go back. At least til the manager us trained or fired. They have definitely went downhill, should I say, bottom of the barrel since...
Read moreI just left Subway in Liberty Plaza, Liberty, North Carolina. The gentleman taking my order was very polite And apologetic, but that’s where it stops. They were out of steak For a steak and cheese sandwich so I switched to chicken and then when starting putting the condiments on it, they were out of chipotle sauce. Looking through the glass at the vegetables, they were very near the bottom Second of the containers And did not look fresh at all I have been going to the subway for the last 15 years and it’s hit or miss sometimes you may get good service and a good sandwich. Sometimes you may get good service and a terrible sandwich or sometimes you may get a good sandwich and terrible service. Very disappointed!!! Have been to many subways across the country and this by far is consistently bad!! Hate to give bad reviews, but I live in this town and would like to be able to get a fresh sandwich here!! Once again, the sales clerk...
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