We had a party of (6) attending this dining experience. A few of us had already read the reviews so we came prepared but open minded. After parking and ferried to the island we checked in a half hour early for our 6pm reservation. Granted, the place was empty except for a few patrons the owner greeted us with a stern "your reservation isn't until 6pm you're going to have to wait." OK, fine, we'll spend a little time and money at the bar. Obviously, the bar tender and the lady seating us were related or went to the same school of customer service and manners because every thing we asked for she said "this isn't that type of bar." Plainly, to the point, and with some I don't want to be here or deal with you attitude.
We were seated a few minutes early for our reserved time and was greeted by our waitress. I wish I remembered her name because her personality and service made up for the the sisters who failed customer service 101.
Enough of the negativity (for now) and I'll get to the positive aspects of our experience. First off, the history of the place is amazing. A prohibition-era speakeasy/restaurant on a small island only reached by ferry is awesome! The place looked like nothing muched had changed from the 1920's. Combine that with all the famous and infamous patrons who have dined here make it that much cooler!
Every dish I tasted from the crab cakes, bacon-wrapped scallops, and hearts of palm salad, to my entry, yellow tail snapper scampy style with coconut mashed potatoes was amazing. The other 5 people in my group were also impressed with their dishes. Great flavor combinations, fresh seafood, and prepared well.
Back to the negative...OK so we were a little loud. Not 20-something on spring break party-down loud, but laughing having a good time 40-50 year old loud. The same lady who sat us (owner) shhsh'd us. OK, whatever, maybe we were a little loud, but still... when leaving some were giving hugs as departing and the same lady said you can't do that here because of Covid. What?!?
Bottom line is, this restaurant has amazing food, great history and atmosphere and intracoastal view, and a great wait staff. However, the owners and bar tender tend to lessen the experience. Furthermore, there is so much potential to do a little work around the grounds to have outdoor seating and just cleanup for a truly spectacular dining experience. Unfortunately, I don't see this place lasting too much longer due to the way it is run unless there are some management changes and a little TLC on...
Read moreGreat historical location if you're looking for some drinks. Had a classic up north like in Wisconsin or Minnesota camp Lodge. Feel this is your up north woodsy place to go to for a drink! I highly suggest you pass on the meals though! The reason being the meal menu is limited but priced too high for the offerings. Everything was just so so we did some appetizers and they were so so! So pass on the meals they're overpriced. You can get a decent meal in fort Lauderdale pompano or Boca for the same plate charge that they charge you here four just the up north woodsy feel heck no front end lady. The greeter was very rude and shortcomings. They shut the bar down early. Well it was a solo night. We were there with one other couple. It rained a little. My gosh. It rains in Florida everyday. What's the big deal?? The relative that runs the boat to go to the so-called Island that's not an island. You can drive over to the place I don't know. I guess it gives you that 1920s Al Capone BS feeling well. He's not very happy. Probably needs some good antidepressants or to start drinking again. Maybe you should have a bottle of Jack Daniels or Southern comfort on the boat that brings you over? We enjoyed it. When the pompano Beach water taxi would drop us off personally and pick us up then we didn't have to deal with that! Well covid took them out! So if you're looking for a great place to take some visitors or if you haven't been there to get that up north woodsy feel go to the bar. Have some drinks when they open up and then pass on the meal. You can go right across the waterway at the marina and get a meal over price similar to cap's place! Again, I hate to post a negative review or so so review, but I'm telling the truth again for the limited menu. Everything should have a wow factor but when you're out of this item that you wanted or even the appetizers are so so you pass on the main course! Cute place to walk around. Look at the pictures. See the tilting walls, the leaning and sagging parts and the woodsy feel. But that's about it. Spend your money on the drink. Take a hike! Save...
Read moreI recently had the unfortunate experience of visiting Cap Place with a group of friends. I must say, it was one of the most disappointing evenings I've had in a long time. The main reason for our dissatisfaction was the mistreatment we received from the elderly redheaded bartender at the bar.
From the moment we walked in, it felt as if we were a burden to the bartender. Her attitude was beyond rude and unwelcoming. It seemed as though she had no interest in providing good customer service or ensuring a pleasant experience for her patrons.
First and foremost, her lack of professionalism was evident. She constantly ignored our requests for drinks, leaving us waiting at the bar for an unacceptable amount of time. When she finally acknowledged us, she did so with an eye roll and a dismissive tone. It was clear that she had no interest in serving us or making us feel valued as customers.
Additionally, her demeanor towards our group was consistently condescending. She made snarky comments and sarcastic remarks that were unnecessary and uncalled for. It felt as though she was deliberately trying to ruin our evening and drive us away from the establishment.
Furthermore, her lack of knowledge and expertise in mixology was evident. The drinks she prepared were poorly made and lacked any creativity or finesse. It was disheartening to see such a lack of passion and skill in a supposedly reputable establishment.
Due to the bartender's terrible behavior, we made the decision to leave after only having drinks at the bar. We chose not to have dinner at the main restaurant, as we did not want to risk further mistreatment from the staff.
Overall, our experience at Cap Place was deeply disappointing and marred by the rude and unprofessional behavior of the elderly redheaded bartender. It is truly disheartening to see such a lack of respect and customer service in the hospitality industry. I would strongly advise others to consider alternative options when looking for a place to dine and...
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