Sadly, my friends and also my boyfriend and I dine here frequently. But the service has gone downhill at an excellerated rate. Every time I go in it seems to be a server's 1st day even though they've waited on me in the past. From not knowing what's on the menu, what drinks you serve, to condiments you have in the building. Last night was by far the worst. My Boyfriend and I were sat and waited legit 10 minutes that I counted, before having to go to the host stand and ask for a server. A table was sat 5 minutes behind us and had their appetizer while I was walking past them to ask for a server. Casey was her name, came to the table offered some excuse...then took our order. I asked for extra lime with the cocktails. None was brought. I asked for siracha like I always do with my sushi. We ordered a fish dip which we usually get with flatbreads and wantons. It didnt have the wontons.. the manager told us we should have been asked when she dropped it then Casey proceeded with another excuse saying it always comes with flat breads wantons are a special request only. When I 1st asked for the siracha she said no problem. Sushi was dropped, and 10 minutes later when she arrived and we didn't eat the sushi yet and ask for sracha again she said they don't have it. I thought to myself well how do you make spicy mayol? Well I said I requested often and it's usually at the server station. She said might have some somewhere. But will have to search for it. But probably not. Then she appeared with it saying she found some hidden in the kitchen. Then we didn't see her for a good 15 minutes or so and we needed a refill on our drink. Refills came. Yup...no lime at all. Had to ask again. Too much to keep going on. But very disappointing as the food is amazing the atmosphere is amazing. I'm in the restaurant industry myself and have been for a very long time so I know what it takes and I'm also very lenient when it comes to imperfect service however this is a little ridiculous. My boyfriend and also my friends that I come there with are also in the service industry so we like to consider ourselves laid back and forgiving. but last night really prompted a review as I seldom leave these. You need to get it together Papa's!