KFC — Restaurant in Lincoln Park

Purchase my meal. I wasI was in the drive thru. They needed to exchange my chicken tenders for Chicken Sandwich because they didn't have any ready. And I couldn't wait. I asked them to not put any mayonnaise since I have food.Allergies, she said, that's fine.I got about five miles down the road and found out it was full of mayonnaise which I'd ask them to not put on. I called the next day.The location never picked up the phone. I called the KFC complaint line.They filled out a form, the manager of the store called me told me she was the one that waited on me. Then, she proceeded to basically tell me it was my fault because I was there at five minutes before they were closing.Then, she hung up the phone on me. I asked for the regional supervisor to call.They never did here.It is two weeks later, still haven't heard from any of them. No, matter what time I call, they don't pick up the phone.And they will not send me my reimbursement for their mistake. I'm assuming why this KFC has such a low rating is because they treat people horribly. I would go to another restaurant before I'd ever go back to a KFC. Spoke with Marcy & Jason on 10/2, they were unable to help me said there are no supervisors to oversee anything in the store. Then, the cook at it on the phone and started trying to talk to me.I'm not sure why the cook is getting involved. Obviously this is the location where nobody can do their job and handle a small situation. You also have to fight to...

So where to start I'm always a bit apprehensive about getting anything from any KFC although I know there are some good ones out there. This KFC still has a closed dinning room and service is horrid the omployees are always hanging in the parking lot the manager included out in the parking lot sitting in a vehicle. I place my order wait in line and get my food and leave to go home and find I'm shorted some items. I call and I'm very upset so I know I gave attitude while talking to the person on the phone who happens to be the manager I tell him I don't trust him at this point just give me a refund for the shorted items he's also telling me this is a rare occurrence When I pull up and walk up to the window another person was standing there going back and forth with a older woman who also claimed to be the manager his stuff was screwed up. So I did get a refund and the young girl working the drive thru as I'm leaving comes out the door and yells don't come back here again well thanks for the advice young lady I will take you up on it I will not come back ever Don't you just love when things are so bad the employee even warns you not to come in they have insider info and know things are bad so thanks girl...

I'd give zero stars if I could. I've lived down the street from this KFC for 10 years, been there 3 times and each time was worse than the last. Tonight will be the last. Ordered 2 pot pie meals, got them home, one had the crust literally hanging half off like it was thrown into the oven, other one was dry and overcooked. Plus they didn't give us the cookies. Husband took them back and they were out of pot pies and since it's closing time they won't make more. Waited well over a half an hour for a $10 refund because the manager didn't know how to open the drawer or safe or whatever they needed to get the money out of. I will definitely be calling the corporate office in the...