Casey's — Restaurant in Lincoln

Kitchen staff seems a bit uncoordinated. Placed an order through the app with an estimated pick up time of 6:08. Arrived shortly after 6 and approached the kitchen to ask about out order, where i was ignored until the cashier said something. Then, after giving them the name 3 times and 5 minutes of them looking bamboozled, they handed me what i thought was my order, except one item was missing. The guy working, after being told that i had ordered 2 cheese breadsticks, looks at me and says that the ticket only said one order, instead of just acknowledging that the order was wrong and making it right. Then, after the cashier gets involved, they asked if i was jeff, which is the order i was handed. Then, after being told that our order was just coming out of the oven, we stood and waited another 15 mins until i went up again to ask about our order. The guy looked confused, yet again, and asked me again what the name was. After giving him my name yet again, he goes and pretends to look for my order. Received my money back and went to little ceasers. This store seems like an absolute joke now. The cashier was sincerely apologetic despite it not being her fault. Do yourself a favor and avoid ordering from this location. I will be calling the store manager on monday and...

When it comes to pizza this place gets a one star. I grew up with Casey's pizza and think they are have pretty good pizza. Considering this location is close to my route, I go to this one, but I am now going to go out of my way unless something changes on their side. Everytime I order, my order is wrong. The first time there was no buffalo sauce on the Buffalo chicken pizza, the second time the cashier gave someone else half my order and I had to wait which made my other half of the order cold. The last time I ordered, I called 1.5 hours in advance, they said they would have it done by 5:30 (I called early to check the ordering times and left the order to be done by 5:30) by the time I got there, they were just starting my order of two pizzas and bread sticks. I had to be somewhere in 20 min. Which waiting for my order for 15 min made me late. The cashier was kind enough to give me the Buffalo pizza for free because of the wait... Way above and beyond. When I opened the pizza it was so thin, greasy and the crust was a bit gooy. I picked up the pizza and it fell apart. That was the last straw. If I am guaranteed the service and product will get better I will never go back...

Same as some of the other reviews on here. I ordered online and it said it would be ready at 617 I get here at 617 and the 2 employees behind the counter don't even ask if I need anything. Mind you there was no one else in the store,then I just ask the guy making pizza if he had my order and he proceeded to explain that he got left my order and it hasn't even started yet he was doing it now. So I then had to wait for the pizza to get made the entire time. 🙄 This is the closest caseys to me and I now will also be going out of my way probably no longer even ordering caseys pizza. I don't normally leave reviews but this has happened multiple times now at this location and it never gets better. Maybe treat employees better and pay better and it...