Heard good things about the food so first trip would be the last. The chicken was days old, dried up and white meat was brown it was so old. Brisket was cut with the grain, stringy and chewy plus we only got 2 small slices and 2 very small end pieces. Sausage had a tough casing and was also dried up….we should have looked in the box before taking it out and driving back to Albany only to feed it to the dog. We called which we never do and was told by the lady who boxed our food that she was aware of the condition of our food, that the fresh food was still in the oven but ours was leftover from the weekend and that was all they had left due to the big concert BUT if we wanted to come back today she would give us fresh hot food. We said “So not only did you give us less brisket than the 1/2 lb we ordered because that’s all you had and you knew the chicken was days old you sold it to us anyway, $33.00….her comment was my boss expects me to sell everything. We declined because we will never go back. You young lady who took our order was kind. Check your food before you leave...
Read moreChoosing to eat here is a gamble every time. My family orders from bbq station a couple of times a month since they've opened, and there's always something wrong. From missing food, wrong orders, or bad brisket quality, ect, it's always something. I've always excused it because the staff are well mannered and mean well, but after getting a chicken tender plate today with small 3 1/2 inch tenders, I'm done with this place. Pictured is a $15 dollar chicken tender plate.
If you like gambling with dinner, go ahead, but my family won't be ordering from this place ever again.
Edit: 1 star to 3 because I ain't...
Read moreThis place is definitely hit or miss. We should have read all the reviews before going. Most reviews experienced the same things…dried out meat, small portions, food not tasting fresh, unfriendly workers. Our brisket sandwiches were full of fat, little beef. We got them to go and ended up throwing them away. Also, when your customers feel the need to measure your chicken tenders to show how tiny they are, try listening instead of defending! The owners have a great opportunity to fix the problems instead of getting defensive with complainants. When you repeatedly see the same complaints,...
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