Little Caesars Pizza — Restaurant in Lorain

I had an order I canceled that someone at this location said they had canceled..I do not like this location the people are very rude & someone told me they have pests so I canceled my order. This started my nightmare. Even though i canceled it was still delivered i had also called the delivery line to cancel ( btw if you order off of Lil Caesars own app they can't cancel an order) this is ridiculous. The so called male Supervisor was VERY UNHELPFUL i mean who wants to eat at an establishment past employees rold me there were pests! Because I do not. If you cancel there is no way to get a refund when I did not even receive any pizza. I'm filing a complaint with BBB next due to the "Supervisor" telling me the OWNER OF THIS PLACE said I could not get a refund, but I canceled within 4 minutes of ordering because it was the BROADWAY LOCATION at 3004 Broadway once I realized I had ordered from THAT infested Lil Ceasers I canceled. I'm not sure how they think they can take ur money my order was over $50 & was not delivered I did not get anything from there! I sincerely am going to further pursue. Just eat at the...

Out of the 3 years of me coming to this restaurant, I seem to run into the same issue with the same worker. My wife and I ALWAYS order online because interacting with some workers, you’d be misgendered or spoken to rudely. When it comes to using the portal please be prepared to be harassed like you don’t have a pin or paid food waiting for you. Because my wife does not look like her name, today he spoke to her like he caught her trying to steal food. When she put the pin in and the doors open he proceeded to say “ma’am can I help you?? What are you waiting for?” My wife pulled the pizza out the portal and said “My food” we had already put our order in at 1:54p. We didn’t get the notification on the app of it being packed up until 2:44p. It’s already bad enough we had to wait as long as we did without any issue, without us being rude or mad. But to be spoken to like that by the same person, he needs to fix himself or someone will finally have enough of his rudeness to report his name to...

Ordered 5 orders of the pepperoni puffs and two pizzas. I guess it puzzled the staff working that my order was a big order…I mean who orders 5 pepperoni puffs, (like they’re bite-sized), but wait..5 orders!! None the less, they made my grand daughters feel like they should be ashamed to order that many!!! My pizza order was completely wrong, and when I called back to let them know the order was wrong, the kid hung up on me!!! I went back to return the pizzas and the kids working would not give me the corporate office number, one kid told the other kid to tell me to look it up, then claimed they didn’t have a manager for this store. I will be contacting the corporate office and file a complaint about the service here. Terribly rude and disrespectful kids working there that need some supervision, and more home and...