Brami's Kosher Pizza — Restaurant in Los Angeles

I was really looking forward to my order, but the whole experience was a big letdown. The food arrived completely cold, as if it had been sitting out for a long time before it got to me. On top of that, the delivery took much longer than what was estimated, which only made things worse.

For the price I paid, I expected something fresh and enjoyable, but instead it felt like a waste. I rarely leave reviews, especially negative ones, but this was just too disappointing to ignore. Definitely won’t be ordering again.

I understand the delivery was handled by a third-party service, but at the end of the day, I ordered your food and expected it to arrive in a condition that reflects your standards. Whether it’s Uber, DoorDash, or anyone else, the food being completely cold is disappointing — and as the restaurant, you’re still responsible for the quality associated with your brand.

On top of that, the burger arrived without any sauces on the side, and the pizza came the same way — completely plain, with nothing extra as expected. These are things within your control when you pack the order, regardless of who delivers it.

Your reply also comes off as dismissive rather than understanding. I wasn’t asking for a refund — just a little accountability or even a simple “sorry it didn’t meet your expectations” would have gone a long way.

I hope future customers have a better experience, and I hope you’ll reflect on how your responses come...

Upon my arrival at 5:20, it became apparent that the restaurant's management and ordering system were lacking. The cashier's behavior was rather rude and inattentive. After waiting for a minute, I realized that my food wasn't even being prepared despite a 40-minute wait. Expressing my frustration, I questioned the cashier, wondering if they expected me to wait for over an hour for a simple pizza. My order was straightforward and not at all complicated. To add to my dismay, while waiting for over 45 minutes, I observed the server bringing appetizers and pizzas to the table next to ours. However, despite this, more than 50 minutes passed without the arrival of the simple plain pizza we had ordered.

Growing increasingly frustrated, I approached the cashier again to inquire about the delay. Their response was that they were currently working on another order and my food would be ready in the next 25 minutes. I couldn't help but wonder what the three chefs in the kitchen and the two cashiers were occupied with. It was disheartening to receive such poor service and be made to wait over an hour for a basic pizza. It's safe to say that this particular establishment did not meet my expectations in terms of both service...

Why does Kosher always equal rip-off? There is no reason that a vegetarian pizza should be over $20 and every other item is at least double what it costs anywhere else. When a menu item says it contains certain ingredients, it should! Our Greek Salad did not have any red onion. And a Greek Salad doesn't have Ranch dressing, folks. We weren't even given a choice of dressing. Why don't you have a real Greek dressing? When you list "chicken" you must say it's tofu. So why do you call it "chicken"? The pizzas we got were not cooked long enough.

The food is pretty good, that much I'll give Brami's. But the price is outrageous, insulting. For 2 vegetarian pizzas, an eggplant parm, 3 salads, it cost around $90. Come on - get...