In-N-Out Burger — Restaurant in Los Angeles

Ok, the best tasting fast food burger. I'll give them that. However eating there always results in an almost immediate run for the bathroom. I don't know if they don't clean the grill well enough of if they have some other poor food handling practice but I've repeated this experience at multiple locations over the course of years and it always seems to have the same result. Second gripe is their fries. How can they screw up French fries? There is no such thing as a crispy fry there. They all come out looking dehydrated and taste and feel mushy. If I want fries I go through McDonald's on the way home. Third gripe, what the h3ll happened to the shakes? They have doubled in price and diminished to a quarter of their former size. This isn't inflation, this is greed. Realistically this is a 400 to 600 percent increase on shakes when they tell us inflation is 9 percent. Last gripe. Who's the genius that never allows enough room for the drive through so that there is always a line of cars blocking traffic. This is the condition all over SoCal. Then said genius doubles down and puts food prep across the driveway from the grill and service windows. Here's a hint. Buy bigger lots, build bigger cooking and prep areas that are next to each other and you'll increase number of customers served and profits. People with 30 minute lunches can't even think of you because the line is too long and you can't serve...

Who doesn't love In & Out Burger? I came there with another family and our children after a an evening service the other day and I forgot to order my daughter's without onions. So, before we received our order I asked one of the staff members if they could alter the existing order (which had already been paid) and the boy I asked who turned out to be the manger was just strangely rude about it. I was a little embarrassed and the other mom and her teen also agreed that he was over the top. I'm so surprised since In & Out has an such an awesome reputation for how they treat and pay their employees. My personal take on this is that this gentleman has a resentment with his employer or that management is a stretch as far as his maturity or capabilities are concerned. Such a shame because we often went there after kids games but to be honest I'm just not comfortable. Other locations for sure. Just seems a little silly to have such an immature person in charge. (Not to be offensive). Anyway the food is still as...

Horrible experience. This location is one of the worst In-and-Outs I have ever visited.

I couldn't even pull in to park because the number of cars in the drive-thru blocking access to get in. The only way in was from the exit side and even then almost got into an accident.

My party waited in line for nearly 15 minutes before customers' orders were taken that were standing in line. The cashier that night that was taken orders apparently knee the kids in line ahead of us. They were high fiving and joking. The cashier took my order, then made my friends wait another 15 minutes before their order was taken. I don't understand how that makes sense; by the time I got my food, my friend just put in his order. So all 3 parties basically had to eat dinner alone, watching each other eat.

The funny thing was I could have eaten twice, my order was made for a 2nd time. This location definitely needs some...