Subway — Restaurant in Los Angeles

Today during lunch @ 12:30pm, I witnessed a disturbing incident. Two male Hispanics visited the store and were “helped” by a female of Indian decent. The two male Hispanics ordered 3 sandwiches and when the female rang them up, the total was $58.00. When the male Hispanics questioned the price, the female became upset and said it was because they ordered avocado….? (That obviously didn’t make the price double). Another Good Samaritan male who spoke English stepped in and assisted the two males and questioned the female employee. The female employee became agitated and continued to say it was because they asked for avocado. The Good Samaritan who was assisting asked them to check their order and they found that only one sandwich had avocado. The Good Samaritan did the math and found that the female employee was over charging by double for no apparent reason. When they asked the female employee to do the math, she answered “well how much money do they have? Do they even have money”? That was not the point, of-course they had money, she was just trying to steal from them and thought they wouldn’t notice or know better because they didn’t speak English. Racist female employee, who didn’t even say sorry and continued with her attitude even though she knew she was wrong and was trying to double dip. If you can avoid this store, do so. She is racist towards Hispanics and she doesn’t deserve to...

Had a hand made bulletin saying that the steak subway was not included in the coupon saying any foot long @ $5.99. Then we ordered a tuna sub. Was given the sandwich in a bag even though we said we were eating in.Had to ask for a tray, the mgr very visibly upset @ the request had to go into the back for the tray & came out wiping it with a dish rag! was given 2 napkins/ sandwich was falling apart! Reconstructed the sandwich, had to ask l for 2 more napkins to clean our hands! Seating area & table was not cleaned from previous customer! My wife & I were treated as more of an inconvenience than as a customer. This has been our favorite location for 6 or 7 years but will give our business to the Devonshire location from now on. We ordered 12 footlongs for a church gathering from there 2 weeks ago & was treated very professionally. The sandwiches were tasty & fresh!! P.S. the help @ the original store today we're ok but it was the Mgr I assume an Indian woman that had the attitude! thank you...

The worst branch you could order from. My family and I are regular customers to Subway but we always order from a different one except for the last two times which they were the worst times. The first time we ordered online and when we picked up the order, all sandwiches were not as we ordered. The second time was just yesterday where we placed an 11 sandwiches order and once we got there an hour later, the worker was like ohh your order is not ready(with no even sorry) he was like you order in the last hour before we close and so there is only me so I can't make 11 sandwiches in 1 hour. After letting us wait for 10 minutes, we got our money back and that was our last visit...