La Casa Del Sol - Houma — Restaurant in Louisiana

Order a meal to be delivered by waiter. Once I bite into my taco, there was a huge metal hook in it. I called and asked to speak to the manager. Poor waitress was instructed to ask me to leave a message. I requested to speak to the manager again and she was so rude and dismissive. So I drove over and asked to speak to her in person. Once she arrived, she never said she was sorry on behave of the restaurant. Even had the nerve to push me aside to discuss tables with hostess. But did try to call the owner three times and once Marco even hung up on her. Once she spoke to him in Spanish which I also speak. She proceeded I’m sorry to bother you Marco on your date. Lol. She said she found hard to believe that would be in there. Once I looked at her shocked, she shifted blame to the cooks. Only after speaking to the owner did she say he was sorry and he would give me a $25 gift card. I go there once a week and used to enjoy the food. I will never be back. After talking to the owner who only called me after I said I would post the picture. He said that item was nothing they have in the restaurant. Was he blaming me again? Then he said 25$ should be enough. God forbid a child would have eaten it or choked. I was so upset and told him to keep his $25 gift card. Wow, someone please teach them...

There isn't much to like about this place. The salsa is hot and watery...barely better than a can of Rotel. The queso seems more like Velveeta than what you find at authentic Mexican establishments. My chicken burrito contained four small bones which made me lose my appetite. Two dinner entrées and a margarita set us back over $40. Subpar food, mediocre service, and high prices is what you'll find here. Pick an authentic Mexican restaurant instead of this sham. I don't know why this place is still open or why people go back. I think for a long time, this was the only Mexican place in town. Now there are multiple other options that are much better and have faster service, better prices, friendlier staff, MUCH...

The service at this establishment is absolutely absurd. It took 30 minutes for a waitress to come and get our drink orders. 30 minutes after receiving our drinks our waitress finally comes over to take our order when we NEVER had a menu to review. To us it seems that everyone else was getting tended to but us. We’ve never experienced such discrimination from a Mexican restaurant ever. We come from many hours away from our homes and all we wanted was to be able to enjoy a meal away from our homes to receive this extremely poor service. After about an hour or so our lunch break was over so we had to leave by that point the waitress finally had made her way to our table to finally take our order, we had...