Herradura Mexican Restaurant — Restaurant in Louisiana

Far from an enjoyable experience. Delivery of drinks took 12-13 minutes after placing drink order. One drink ordered was pink lemonade and what was served was minute maid lemonade, when asked about it we were told the red cups makes it appear pink. The carne asada was supposed to be cooked to order, we requested rare and we received it vary well done. Some drink refills took 20 minutes to fill after request. It took roughly 20 minutes for a chip refill after requesting another basket. After paying bill we received no service whatsoever and had to flag down our server several times to get Togo beverages. As for the quality of the food served two guests at the table threw up after eating within a few hours and another felt nauseous. One part member asked the different mementos of staff if there was a place to charge their phone and where told by all three to just wait, and none of them returned. What I found most upsetting during our visit was the amount of attention our server showed to two young girls sitting alone at another table while neglecting our party (9 people).

After this experience here I would recommend sending people you don't like here.

On a positive note I'm told by those in our party that ordered alcoholic beverages (Margarita on the rocks and a traditional margarita) that they were good and enjoyable.

Places like these are why some keep requesting that Google allow zero star reviews and now I'm hoping for this...

Was seated at 7:40pm. Was brought our chips and salsa at 7:45pm. At 8:20pm we got up and left. Our server never introduced herself. No one ever took our drink order. My wife even kept turning around trying to wave the server down, but she never approached us. The table next to us sent their food back. The table was full of dirty dishes piled up, the guy tried to hand it to the waitress and she didn't want to take them. The other table next to us caught us outside and asked us how we liked it, we told them the story and they said the service was horrible and they had to ask for another waitress, but the food was good. They can use the excuse that they just opened, but come on, I would at least make sure I made a good name for myself. We read the reviews before we came here, and they must all be fake, because it was no where close to a 5...

I went here today with my family member. If you are looking for quality and authentic Mexican dining you can get out the line at Taco Bell and drive a few more minutes to get here my friends. The food was wonderful and full of flavor. It tasted like a home cooked meal with the added flair of a 5 star restaurant. The seating was nice, the booth seats and chairs were very well kept and supported my back and from any given set you can watch TV or admire the decor while still being able to hear your fellow diner/s. Of course who could forget our waiter Mark who lead us through this journey . He was very helpful and not pushy like some waiters at other restaurants but was still there when we needed him. A very good guy who helped us enjoy this experience to...