Pho HD — Restaurant in Louisiana

I actually had the worst experience of my life in a restaurant here. I’ve never been treated with such terrible service. I walked in and I asked if they took Apple Pay because I was in a rush and I was really hungry she said yes and then turned around and walked away and then I asked her do I sit wherever and see you said sure. It took her about five more minutes to come over to me with a menu there were three other tables that were getting their food in the restaurant. I ordered a small rare steak and brisket bowl of pho.

She brought me the bowl pictured below after 35 minutes of waiting and told me that that is rare steak and I don’t know how to eat because when they pour the hot soup over it it turns brown and I need to understand how the soup should be served. I showed her a picture of what my expectation was because rare steak means there should be pink. She told me again I don’t know how to eat and I don’t need to worry about paying and just leave.

I felt like I was being profiled and that she didn’t want to serve me because I was the only person of color in her restaurant. Another couple came in after I did was sat with Service and brought water right away. They receive their food before me even though they ordered five minutes after me. She also went to check on their waters and their drinks to see if there was anything extra they wanted or needed. I didn’t get a smile thank you a one moment any sort of service that explains why it took so long and why my steak...

The location of this restaurant is near my house so it is very convenient. I only order takeout. I gave 3 stars for service because sometimes it is very difficult to get in touch with them. You will have to keep calling. My last experience was last week and it was about 45 mins before closing. I kept calling and by the 5th call someone answered. I was told that they weren’t taking orders because the credit card machine was broken. I then asked if I can pay with cash and there was a pause before saying yes. When I arrived there was only one person in the restaurant. It was true that the credit card machine was broken but I have a feeling that they didn’t want to take anymore orders. This might’ve been a one time thing but just be cautious when calling in the hour before closing time.

This restaurant is in a strip mall, so it is pretty much a large room with tables. I just remember seeing a lot of white and some clutter. I would consider it to be fast casual dining and most people probably aren’t on dates.

I always order the same thing. The pork, shrimp and egg roll vermicelli. It is very good. The picture that I have posted is from my last experience. Usually there is more meat and onions, but nevertheless it was delicious. The pork can be a little salty but eating it with the noodles helps.

Overall, I think this restaurant is worth trying, especially if you are in the mood for...

I did not have a good experience here today. When I got to the restaurant I came In and there were people eating and seated eating. I got to the counter and stated my request and was interrupted by a noo we’re closed. It was 11:40am. I shrugged and said aww man when will you guys be opened again and was rudely answered with an even louder statement if we’re closed while being escorted out of the door as if I were a bother. Two more customers entered as I reached for the door and I told them politely that the restaurant was closed. The lady ( or store manager) quickly said no you can come in and stayed that they two men had already placed there orders. I asked the two men if there orders were previously placed and they told me no. So I asked again why can’t I place my order as well she told me she was not taking to go orders then I asked if I could dine in and was met by a no. So while at the door I stated that I felt as though I had been facing some kind of discrimination. I proceeded to tell the clerk that I felt she was being prejudice towards me. The clerk then stated that she had me on camera and threatened me with a video of me not arguing with her but being bombarded out of the door and...