Sonic Drive-In — Restaurant in Louisiana

This location is the worst Sonic I've ever been to. I understand things/life happens so I have tried numerous times to give this location a chance and every time it is a horrible experience! You can 100% expect to get rude service and bad attitudes from at least one particular staff member when you ask them to fix their mistakes! I have waited over a hour for food at this location only for it to come out wrong, I have gotten shakes and blast that were only filled half way up the cup and have literally gotten blast that had NO toppings in it! But the worst part is the rude staff! This evenings experience was the last straw for me and I will not be going back! Tonight my husband and I went to get dinner here and my husbands southwest fries did not have queso or ranch on them and my burger was horribly overcooked and not even a dab of sauce on my smasher burger. Needless to say, very dry food without the sauce that they are suppose to come with. The kicker is, when my husband asked for more sauce through the speaker, the car hop came out and said "sorry we are out of salt", after explaining that we wanted "sauce" not "salt" the guy apologized and said he would bring sauce right out. Another lady brought the sauce , this lady was extremely rude, she started off giving us a really shitty look through the windshield while she was walking up to our truck and then even after she essentially threw the sauce into my husbands hand, my husband said "thank you" to her and she completely ignored him and walked off. I know she did it 100% on purpose because she delivered the food to the car next to us and spoke to them nicely, so this is not a issue of her being hard of hearing or anything. When I tried to get her attention again to bring this up to her, she again completely ignored me and walked back into the kitchen. I do not know this lady's name as she did not have a name tag on, but she was a older, a little heavy white lady with glasses, a ponytail and a purple and black polo shirt on. This woman was unnecessarily rude. That lady needs to be fired because her overall attitude towards having to fix THEIR mistake is ridiculous!! This location needs to be shut down or needs a serious management overhaul. I do not know how it is still in business considering the reviews on google/yelp and even the numerous negative post and comments from locals on Facebook. Hopefully the owner does...

The only reason I gave it 1 star is because you have to give it something. This the first time in a long time that I stopped here but it won’t ever happen again. I pulled in just to get a 44oz Dr Pepper. It took them 30 minutes to just take my order another 30 to bring it. Then it was NOT a Dr Pepper. I had to get out of my car and go to the front to get someone to fix the drink. I pushed the button twice but no one answered. The kid that had brought the drink to me met me out front and said he would fix it. He went inside and came back out with the same drink. So I am pulling out and tasting the drink, still a coke. Guy says isn’t that what you wanted? I said no I want a freaking Dr Pepper. So he goes back in comes out and says don’t shot the messenger but we are out of Dr Pepper and all this time I have sat here you never had Dr Pepper to begin with. So he offers me anything else, I said no I want my money back. He said there is nothing you want, so I said okay bring me a lemon berry slush. He goes inside a returns with the same cup, “Look I managed to get you the has bit of Dr.Pepper.” I doubt that I’m sure they all took turns spitting in it. I was at this Sonic for 2 hours for 1 Dr Pepper. I drove off and poured out the drink what ever it was. I WILL NEVER VISIT THIS SONIC EVER AGAIN. All over a $2.03 drink. I wish I would have taken pictures but it was...

Absolutely disgusting.

This was hands down the worst fast food experience I’ve ever had, and that’s saying something. Sonic Drive-In should be ashamed of what they served us—and I use the word “served” loosely because that implies service actually happened.

We waited in the drive-thru line for nearly 25 minutes. For what? Cold, stale disappointment. The food was practically fossilized by the time we got it. Burgers? Lukewarm and soggy. Fries? Limp, like they’d been sitting under a heat lamp since breakfast. But the true crime against humanity? The mozzarella sticks.

No. Cheese. In. Them.

Let me say that again louder for the people in the back: THEY SERVED US HOLLOW MOZZARELLA STICKS. Just empty, greasy shells. It was like biting into crunchy air—crunchy, sad air. Who knew mozzarella sticks could be a metaphor for broken expectations?

It was like Sonic took a look at their menu and thought, “How can we ruin every single item in one go?” Mission accomplished. I wouldn't feed this to a raccoon. I’ve had gas station hot dogs with more dignity than this meal.

Save yourself. Go anywhere else. This Sonic is a disgrace...