Sonic Drive-In — Restaurant in Louisiana

I attempt to go to this location on as a last resort when my wife wants something. I have had so many issues and tried many friendly ways to bring them to their attention. I finally got in contact with a manager and tried to explain the problems but I am met with the same level of poor and rude service. Flat drinks, burned burgers, liquid shakes, under cooked corn dogs, over cooked eggs, and I am not sure how I they are able to give me mozzarella sticks with no mozzarella but there is always 1-2. I either have the worst luck out of around 50 visits (48 bad and 2 satisfactory) or something is seriously wrong with this location's ability to follow sonic's business model. I have decided to boycott this location and see if I can change this review next year with no...

This morning I decided to stop and eat breakfast at Sonic in Brusly and I am so glad that I did! The customer service is second to none. The quality as well as the presentation of the food is really immaculate. My food was fresh and hot, I truly enjoyed my experience here. They move quickly and are all very professional, Marcus who happens to be the manager has excellent customer service skills, he runs a tight ship. Marcus is an asset to the company because he exudes professionalism to another level and that is what makes a business thrive! Nevertheless, if you're looking for a great dining experience, great people and fresh food at Sonic please do yourself a favor and visit Marcus in Brusly! I give this location 10 stars!...

When it comes to fast food restaurants, unfortunately, I prepare myself to be disappointed with the quality of the food and the customer service. I don't visit them often, as a result of the disappointment and the lack of healthy choices. However, I was pleasantly surprised by how satisfying the visit was. I ordered food for two children and an 18 year-old. The associate got the order right the first time and the delivery was very prompt. When she delivered the food, she smiled, the food was hot, and she provided napkins without me having to make a request. To provide consistent quality food and service, has been the norm for a few fast food restaurant chains, in my experience. This Sonic visit made the list that's...