Went in at 4:30PM to get a drink after working a 12 hour shift in the heat without eating. Figured I’d get me a sandwich something light to hold me over until dinner time. The only worker there proceeds to tell me that they are closed. Mind you it’s 4:30PM, prime time for people to get off of work. I looked up the business hours because I’ve never heard of a subway closing at 4:30 PM. I asked how long she would be closed, and basically told me until she was finished mopping. I can understand and respect that she is working alone as a previous employee at subway this would happen frequently. However, you are in the customer service industry. When a customer comes up to order , you stop what you’re doing and take their order. The floor will still be there to mop after my order is out. This is mind blowing to me considering I’ve been in her situation at the same company and I would have never told a customer I was “closed” because I need to mop so I can go home. The way that was handled would have been a write up from my boss no questions asked! I will absolutely never return to this location again. Whomever owns this particular location needs to be made aware that they are turning down customers at 4:30 PM. I understand this is a long review, but that’s because I’m hungry. Hopefully someone will read it and come up with a corrective action. This particular location needs to do better and train their employees! As a current business owner I would be pissed at my employee for turning money and a potential repeat customer away. Now they have lost a customer. Sincerely- A guy who was hungry and just wanted a...
Read moreDisgusting. Quality on produce & service has plummeted big time. Eat fresh is a complete joke at this location - the produce is wilted and discolored. My cup is leaking from the bottom dripping fountain drink all over me and my cup holder in my car. For almost $10 for a 6 inch combo - I can eat very fresh and healthy at the local restaurants in the area. 2nd time I've eaten here in the last month and it will be my last time. It's...
Read moreThe stupid app keeps ordering the food at the wrong location and there is no way to cancel to order so I keep wasting my money on food that isn’t worth dying for anyways. The app is supposed to save time and also money, but app it does is cost me more on gas. Spend your money on food that...
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