Burger King — Restaurant in Louisville

May 10 24 Update: finally my Burger king is back . the way it was ... You're new manager is doing a great job. Wow you went out of your way this time. I'm getting my customer service smiles back. My friendly greetings at the window. And warm customer service is back . My food was accurate and hot. Thanks for bringing back my old Burger King. I feel like I'm home again. Finally like it used to be.

I want to make a suggestion . To the employees and the employer and manger. I understand coronavirus has gotten everyone upset. Feeling depressed and overall , everyone is carrying around a bad attitude feeling blue . You all have always been my go-to place.The keep Come back to us attitude which made you want to return. yes time and time again .Remember how you all had that :-) to greet your Guests. the food was always guaranteed to be hot and fresh and above all accurate. Ya you all used to go out of your way for this.. And the customer service went out of their way to make the guest want to come back, people like myself. I use to loved taking my kids there. You guys and girls can bring that back You know. Hay It cost nothing. Just Simply enjoying your job . And make it fun to work there again for the employees. And passing a warm welcome and a smile to each other and your customers. Where did my Burger King go? How long are you all going to be gone like this? Can we have the old you back . I really miss my Hot food . My warm Burger King employee Smiles. And my genuinely concerned friendly Burger King employees. I passed you by today. I didn't stop there . No instead I went to a competitor. I didn't want to go to a competitor. With all of the bad experiences I've had at your Burger King here lately. Ya I need to do without that today.... please...

Extremely rude employees!!! If this is the Burger King on Chamberlain and Westport Rd. I asked the older white lady that was working the drive thru, if I could place my order at the door, since the lobby was closed and I was driving my company work 650 Chevy truck. The lady agreed to it, but obviously did not make it known to her co-workers that I was standing at the door, waiting to have my order taken. Her co-workers seen me but never acknowledged me nor came to the door to at least see what I needed. I really had a taste for Burger King and got disappointed when I was basically refused service, because those employees were too nasty and rude to come to the door to see what I wanted. I got my Burger King on Hurstbourne Parkway, net to Culver's, and the lady working the drive thru, was very friendly and also the lady that was leaving work, was friendly and helpful. The lady leaving work, offered to go back inside to let them know that I was in my work truck, so I could get my order taken, but I said that I would try to go through the drive thru since they was super short of help. Burger King on Chamberlain and Westport Rd, could learn a lot from the employees at the Burger King on Hurstbourne Parkway. They were just down right rude and I will never go to that Burger King again. Zero stars for them and 5stars for...

This Burger King, since my last visit, has been remodeled, and it looks GREAT inside! I don't know when the last time I was here was, but it's been long enough that they had time to vastly improve the décor.

Burger King is Burger King and usually you know what you want when you walk in the door. For me it's a Whopper® with cheese, cut in half. I opted for onion rings instead of fries on this visit (I've never been a fan of BK's fries), and the biggest tankard of Coke® I could get my hands on.

The restaurant was empty when we entered so we went directly to the counter to order. The gentleman behind the counter took our and got us our drink cups and we were on our way.

That tankard of ice-cold Coke® was exactly what I needed while I waited for my food...which wasn't long at all. "Wasn't long" as in about 7 minutes.

My Whopper® was hot and cut in half (they're just easier to eat that way), as I ordered. A bit heavy on the mayo, but not really complaint worthy. The "onion rings" (which they really aren't) we hot and I love the hot dipping sauce.

We hadn't been to this location for a few years and this visit was great. The remodel looks fantastic and the place was...