While the view is fantastic, the overall experience continues to disappoint after 10+ visits over the past couple of years. There's a reason it's never packed. Instead of waitstaff, you're given a paper with a QR code to order online. And then wait 15-20 minutes for your drinks to arrive. Donāt approach the bartenders eitherātheyāll ignore you unless you order directly from them. The staff delivering drinks is rude and incompetent, though a lovely young lady brought us our food but disappeared afterward.
The paper claims a āhelpā button is on the app if you need assistance, but it doesnāt exist. The outdoor tables are rusted, and the whole place feels neglected. The food? Overpriced and terribleāburnt fries that must have been sitting for hours. And although you don't have a waitstaff, you're still expected to tip. Honestly, your money would be better spent at a fast food joint, where the food is not only cheaper but actually tastes better.
Thereās a small playground for kids, but it hasnāt been mulched or weeded in years. Unless you want your child to come back covered in mud and bugs, I wouldnāt recommend letting them play there. At this point, theyād be better off turning this into a fast-food spot where you order at the counter, pick it up, and seat yourself. It might actually improve...
Ā Ā Ā Read moreThis restaurant has undergone a few iterations over the years, and I keep waiting for it to become the hidden gem it should be, but it just can't seem to get there. Occasionally, it surprises me as good enough, but more often than not, it's disappointing.
On this occasion, we arrived for dinner and were seated quickly. We waited 10 minutes for our server to arrive and ordered two drinks, an appetizer, and two entrees. The drinks took 20 minutes to come out, and they were only a beer and a wine. So, weāre only 30 minutes into the dining experience, having only received our drinks (the beer was warm), and no appetizer has been served yet.
The entrees followed 20 minutes later, with the appetizer at the same time. No thanks - we sent the appetizer back. We attempted to order more drinks, but after another 10-minute wait, we canceled them. In all, if you're going to wait 60 minutes for your food from the time you sit down, it should be special, and this just isnāt. It's typical bar fare, which should be able to be made reasonably fast. So, either go when they're slow, or find a better...
Ā Ā Ā Read moreMy husband and I were there today for the third time. We are locals and had two drinks and ordered food again! But when it came it was not what we ordered! I brought it to the female bartenders attention and she disagreed with us as as to what we Originally ordered, very rudely! And she brought over the bar manager, And he said we were wrong about the order. After he told us what the Fontaine cheese was, we order the Bacon & Fried onions burger was. We got the chedder cheese burger! NOT WHAT WE ORDERED! And said that is what we ordered again. Then I got loud, arguing with them. AND. THEY WOULD NOT SHOW THE TiCKET THE ORDER WAS PLACED AS!!!!! So I ordered the Cheese Steak. And as it came the General Manager came over and asked us to leave!! I again asked to see the ticket for our food order. And still would not show it to us!!!!! THEN HE ASKED US TO LEAVE!!!!!!!!!!! I am APOLED at the treatment of a Local resident, And also the tourist that go there!! PEASE DO NOT GO THERE!!! Management does not know what they are doing!!!!! AVOID AT All COST...
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