Polibertos — Restaurant in Lubbock

What i ordered was a cheeseburger plain with fries, that means just meat and cheese, a taco salad no guac no sour cream and a #7 carne asada plate. What they gave me was a cheeseburger loaded which the meat was half the size of the bun and paper thin with half cooked fries, a taco salad WITH guac and sour cream and the #7 was the only thing correct. I returned to the order window to have the taco salad corrected and he asked me if i told the guy no guac or sour cream like I'm just making up something. After correcting the order i get home to my wife and she tears into the taco salad. The shell was tough as a boot. Arent these supposed to be somewhat crispy? Not to mention they forgot to put tomato in it as well. My tortilla also tasted stale and looked like it had been sitting under a heat lamp all day bathing in grease. My initial ordering i had to explain to the one taking my order that i need a taco salad that is clearly on the menu and he kept saying "so is it a plate or just the taco"...Will not return because there is absolutely zero professionalism and major lack of initiative to make sure a customer is satisfied. You basically get what they decide to give you and you better be...

Polibertos playing Hunger Games??? Nah they satisfy Hunger Pains!!!

I was passing through to Austin and needed a quick bite. Found this on Google Maps. It was actually 5 miles out of my way but the name caught my interest because it’s familiar to a Mexican franchise in Arizona that was my favorite called Filibertos. Any relation….? I’d like to know. But Poliberots has similar great tasting and large portions I was craving.

I got the carne asada burrito. It was huge. I added French fries, beans and cheese to mimic what I would get in Arizona. Superb!!! It was awesome and the salsa was spicy. Just perfect. The staff were nice.

This food is not your typical fast food. It’s made to order so expect a wait. I was the third in drive thru lane and it took about 5-10 mins from order to pickup. Again keep in mind this is fresh food. Don’t knock it for the wait times, you get what you wait for. If you want under 60 sec delivery….. then go to McD’s, again you get what you’re willing to wait for. Fresh is not fast.

I will definitely hit this place the next time I roll through town.

Good job Polibertos, you won over a new customer!!! I’ll spread the word. Take care and...

Some days it's amazing, some days I wish I had gone somewhere else. The first few times we ordered it came out amazing but since then it's a hit and a miss. We always get a bean and cheese burrito, add asada. For some reason I guess that means packs the whole burrito full of asada and very little beans and cheese. Tonight we asked for one to be light on the asada and it's still packed with meat but the burrito is smaller (facepalm) Last time we asked for it to be light on meat they added rice and we never asked for that so again, very little beans. Can we please just get a regular bean and cheese burrito with a sprinkle of asada without it being downsized or packed with something we didn't ask for? We come here and the other one frequently (they're more consistent but farther away) I think it's time to find a new burrito place because they're not cheap to be messing up a simple burrito with only 3...