KFC — Restaurant in Lumberton

My whole order was messed up then the whole order was not in the bag. After employee touched the computer she digging all in the bag like she was confused didnt knw what the order was supposed to be. Called back and spoke with manager she she come back amd get the fries that was missing from my order i get back she asked me for a receipt i told her i did not get one a the window then the employee at drive thur said she didnt remember me asking for a extra fry. I will never go back to kfc again they charge too much for your order to be messed up. They need to have a training class on customer service skills and knowing how to be organized to get peoples orders right. That is the problem today with fast food chains to hire too many young people that dont care about anything...

The cashier's grab your cup after handling money with their bare hands grab a lid and stuff it inside the cup jab a straw into it in a COVID-19 chaotic spreading world, this violates health department pandemic safe handling procedures and must be addressed I paid today and grabbed my own cup the server snapped at me and said don't you be reaching across my counter even though the cup was closer to me than her and I didn't touch anything but my cup then she got my order wrong, corrected it then sat down to realize she hadn't offered me utensils Ticket #3905, cashier Wanda store # J970010 to top it off she was as rude to me as ever anyone been rude to me. I frequently dine in at this establishment and have always had the utmost respect for everyone working within...

Would like to say first that the gentleman named Will that worked the register was very impressive with his work ethic. Myself being a supervisor saw some flaws with the lack of prepared chicken on a Thursday evening. A couple of the female staff seemed upset because I ordered 24 pieces of crispy chicken and they had only 6 pieces ready. They got upset that I said I would wait instead of accepting original chicken. Then when I looked to the back they were taking the chicken out of regular deep fryer instead of the pressure one. Only highlight was seeing a you g man named Will moving from station to station helping in...