Hardee’s — Restaurant in Lynchburg

BUYERz! Beware do not eat here!! (Ghetto central)😕

I had an absolutely aweful experience at the Hardees store on Langhorne Road in Lynchburg, VA, specifically with the store manager Antoinette on 6/29/2024 at 9:45 am.

I went through the drive-thru and ordered a steak biscuit combo, requesting BBQ sauce to be included. The associate at the window assured me that the sauce would be added and asked me to pull over to wait for my food. After an agonizing 10-minute wait, a tall, brown-skinned woman with blonde braids came out looking dirty and clothes looking sloppy on her she look completely clueless about my order. It was evident that she was unprofessional and had no idea what she was doing.

To add insult to injury, when I checked my order, the BBQ sauce was missing. When I confronted the woman, she callously informed me that I would have to pay an additional 29 cents for the sauce, despite me clearly asking for it at the window. Her lack of communication and customer service skills were appalling. She came off dismissive and turn her back on me and walk off while i was talking to her.

I was forced to go inside and pay for the sauce, only to find the cooks in the back relaxing, laughing, and making rude remarks about me. The lack of respect and professionalism displayed by the staff, including the store manager Antoinette, was beyond belief.

When I asked to speak to the manager, the same woman identified herself as Antoinette. Her dismissive attitude and lack of concern for customer satisfaction left me speechless. The utter disregard for customer service and the disrespectful behavior of the staff has left a lasting negative impression on me.

I am deeply disappointed in the service provided by this Hardees store and particularly by store manager Antoinette. I will not be returning to this establishment and will be sharing my horrendous experience...

Make sure to read to the end. It’s gets very bad!

Most likely the worst Hardee’s that you could ever even think of as a restaurant. Service was at best rude. The food preparation has unhygienic. When we approached the counter to place our order a female employee just stared at us. Finally a male (Tyree) slowly walked up to the register and just stood there. We had to begin the conversation. His apathy was so very apparent.

We did place our order However he did not give us our drink cups. I stood there as he walked over to the drive thru to talk with that employee. Finally he looked at me and I asked him for the cups. He again slowly walked over and gave us our cups.

As I was standing waiting on our order I begin watching the employee who was preparing the food. As seen in the picture, he would work on some food turn around and pick up his personal cell phone. And, without changing his gloves he returned to preparing food. He repeated this several times. Again, make sure you read - without changing his gloves. If course his phone was not sanitary and who knows what germs he transmitted to the food.

Do not, under any circumstances eat at...

I ordered a double meat hamburger.I forgot what number or what it was called but, I got a fry and a drink with it.The fries were hot and the sandwich was room temperature I ate two bites and I, Iasked them to microwave for twenty seconds Is they microwave the way over twenty seconds. , I the bread The tomatoes they microwave that I can't believe it, I took the meat and ate the meat only and through the rest away and not all the meat, no napkins. Had to get up again, Really? I only think the fries and the soda was worth about fourteen dollars. The soda was good and the fries were good. That's what I'm saying. Everything about that sandwich was totally wrong. They supposed to make your sandwich fresh.That was not fresh , and that's a second They supposed to make your sandwich fresh.That was not fresh and that's the second time Ihad. A problem with the hardy's across the street from the,centra, Cancer center lynchburg virginia. I won't be going back there I can't remember the name of the sandwich but I know,I. Had it Twice.I thought I'd give it a second shot in one year , I won't go...