Jet's Pizza — Restaurant in Macomb Township

6/5/25: my family and I love everything from jets Pizza at this location. Everything is always delicious! I usually order online or text, and I had a question about my rewards. I called the store and they said if I took a screenshot of my rewards, they would give me the chocolate chip brownie. My daughter was picking up the paid order for me and when she got there, they would not give her the brownie. Two of the three workers were very friendly and then a third one stepped in, who was on the rude side. Maybe she was the manager. But really, she wouldn’t budge after I was already informed on the phone that it would be fine. It sounds like a silly thing, but these rewards accumulate and I finally decided to use them and then had to have This kind of experience. Not very happy, my granddaughter is visiting from another state and was quite disappointed. She kept saying that she wanted Jets pizza with ranch and a chocolate chip brownie. Thanks manager on 26 mile in Romeo plank for your rude Customer Service.

UPDATED REVIEW: 6/7/25. I received a call from Jet’s and they were very apologetic,and nice about accommodating us for our slightly negative experience. They did explain that they had changes to their website and assured me that I wouldn’t have this problem again. She also mentioned that the employee should have honored my rewards, and I should call her if I have any problems in the future One thing she did mention was to go online rather than use the app for the future.

We usually text or order online at this location. They have always gotten my order correct and it’s always on time and delicious. We’ve had a variety of different types of pizza, and I love that they have buffalo sauce and feta. We’ve come up with a lot of great...

I called the establishment to order dinner and told the young lady I have a coupon for a $15.99 super special. The young lady named Gabriella said the coupon is already in the computer and then she proceeded to say what one topping would I like. I told her the coupon was for a super special and she said the super specials are only one topping. I told her I've been ordering Jet's for years and have never had a super special with one topping. Her tone completely changed. She said to me, "what do you want then." She was so rude during our phone conversation until the end. I did not appreciate her tone - my children were in the car listening as I put in my order. I usually just let things go but I could not belive the way she was talking to me and I should have...

They are always perfect with their orders and on time. They are consistent with their menu and their quality is always amazing. Their pizza so good, don’t get me started on how good their homemade ranch dressing is. Their service and food is great.The staff is always helpful and patient with my orders. Whenever I have ordered for parties from them they have helped me order enough food to satisfy everyone. I can’t say enough about Jets at 26 and Romeo Plank. I’ve had never had a problem with their pick up or delivery. Everyone is always friendly and nice. The drivers always make sure that my orders are on time and correct (including bringing me all of the sauces especially the ranch). I will drive out of my way to get...