Subway — Restaurant in Madison

Absolutely disgusted we were here tonight at 8:30 p.m., Subway closes at 9 p.m.!!! Two Spanish men were working at the subway they waited on a man in front of us and then the manager decided to answer his phone and continue to speak in Spanish while the other man hid in the back they IGNORED my husband and me, who were both trying to get their attention Very politely. I would not only be concerned about losing customers but I would also be concerned about the well-being the chain and the name of it. Terrible marketing especially being represented on a major highway!!!! He literally looked at me and laughed it was disgusting we were polite as ever and after a few choice words , ended up going to McDonalds were they got a huge tip as they deserved it !!! Not to mention that we spend a great deal of money. I would immediately fire the two people that work Thursday October 7th 2021 we were there between 8:25 to 8: 45 when we finally went to McDonald's. I will be going back to periodically check. You never know when there are mystery shoppers 😉 I believe it would behoove you to stay on point and expel those employees or at the very least give the manager a very strict talking to and if he's the owner he might as well just put him out of business sign...

Nice place, the staff has a poor customer service, at least the one who served me. I ordered a Tuna sandwich, and I asked for a simple thing which was to wash the knife that was used to cut a meat sandwich for the prior customer. The staffer didn't like that and started mumbling like if I asked for a free sub or something. Not...

I had a, positively, EXCELLENT experience, at this Subway! The store is only a few minutes away, from our house, the Servers were polite, and friendly, and the sandwiches were perfectly made! I will, absolutely, send my friends & family, to this Subway, for a great meal, and...