Long-running chain serving signature breakfast items & a variety of coffee drinks.
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Poor Mohammad R. The only guy working there when we visited. We waited in line for at least 10 minutes at a different Dunkin Donuts and left in frustration. Waited for about 9 minutes at this one before the guy in front of us left. He stopped at the counter and asked the guy "are you the only one here right now?" And Mohammad goes "yeah" and the customer goes "man, that's f*cked up". My boyfriend and I agree. Transaction on my receipt says 1:43pm 3/8/2020
Bottomline, no one should have to work by themselves at a Dunkin donuts. EVER! That is NOT safe and not fair at all. He did the best he could and I was not losing my patience with him. I lost my patience because whoever does the scheduling did not do it fairly.
You lost...
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I visited the Dunkin in Holiday, Fl on highway 19. I ordered coffee with cream and sugar and asked if I can have extra cream and sugar on the side, they said yes. Also ordered a coffee with sugar and cream as is. I get home and my coffee was black. I didn't have cream or sugar in the house so I had to go back. I showed them the receipt and said PLEASE show me were does it say black coffee. The slim young lady manager was so rude and said I ordered it black. I asked again where does it say Black coffee. She would not talk to me and gave me my money back and no coffee. I think she said Thank you and she walked away. I worked 30 years in customer service for a major airline. I know we all have bad days but that...
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Good place, probably both a great and lousy location, great since it's on my way to work via the tollway and lousy as it's sometimes difficult getting back on the roads - hint, time it when the light turns green for Rand Road.
Small place, the only really bad thing about this place, otherwise quick turnaround for orders and very consistent quality of service and food. Never had a problem, except a couple of times when certain donut holes weren't available but it's not really a problem since they substituted with others which is fine.
I usually use the app for orders, so never really ordered in or ate/drank in.
Will...
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