Dunkin' — Restaurant in Manchester

Cashier wasn't friendly and didn't know her manners. I asked for 3 pumps of mocha and you can clearly see in my ice coffee there's only 1 pump. Coffee is bitter not light and sweet. With "3 pumps of mocha, 4 creams, and 4 liquid sugars" it should taste like I dumped a shot of coffee in my chocolate milk but it doesn't. I wish I could post a picture because this order was made wrong. I didn't get a receipt when I was rushed out the drive through. I recommend retraining and explaining taking the extra 2 seconds to double check you made the order right before serving it will get you much farther than rushing and shoving whatever you felt like making out the window. I said thank you after ordering, after payment, and after receiving my order, yet she was mute. Last I checked I've never met a mute working a drive thru so I doubt that was the case. People need to realize without customers coming to your store you will shut down due to lack of profit and you'll be out of a job. I guess integrity in your work is dead at dunkin donuts at this location. This is why I stopped coming here years ago. Next time I'll drive the extra mile to go to the dunkin on broad st. My recommendation is you go anywhere else. Not worth wasting your money then being blasted on social media for being a Karen even though all you wanted was your order made correct. Not worth the stress...

My wife is an avid Dunkin’ Donuts person. We pulled in and ordered a medium coffee to sugared donuts got powdered donuts. They don’t know the difference evidently second of all she ordered a bagel toasted with cream cheese. The thing was like a hockey puck. I never seen anything so hard how many days did they keep those things before they throw them away? They should’ve have fresh ones when you’re paying 3 1/2 dollars for Bagel. This was takeout at the window. I’m sure they’ll tell me to bring it back, but we drove up the highway 84 all the way to Stafford Springs and pulled into our yard. She was halfway here when she opened it as a coffee was hers was iced coffee and she had a couple sips on that but she took one bite out of it, spit it back in the bag, threw it on the floor on my side of the car, waste to go back to screw around with...

I live right down the street from this location and used them for convenience for months, but now I have to go out of my way to get my order right. More than half the times I place an online order, they hand me half the order and tell me to have a good day while I have to remind them of the rest. I recently ordered a coffee and donuts and the woman gave me an attitude when I asked for my preordered donuts, then proceeded to give me the wrong ones. The last time I ordered a cold brew with a turbo shot and a few other drinks, it came with sugar instead, and the other beverages were the wrong size. What is the point of ordering ahead if it is consistently going to be wrong? I’ll drive the extra couple miles for better service and...