The crew members there are always either standing around doing nothing, gossiping to eachother or seemingly overworked and rushing all over the place. The managers are supposed to keep up "times" in the drive thrus, many of them taking it too seriously to the point where they blame their own employees for customers taking "too long" to find change. The workplace enviornment did not seem safe or friendly to my friend. I guess employees are expected to fill out the customers' receipt surveys for them (this seems VERY ethically wrong to me).
Plus, when I've been inside during rush, the enviornment has so much more yelling and chaos then needed. The managers also seem unclear with their directions, not telling crew members where they are supposed to be stationed, yet expecting them to do multiple jobs at once, but also not leave their station? According to my partner who worked there kiosk people are apparently supposed to help costumers, open doors, do table service, keep the lobby well swept, condiment bar stocked, and run out parks and curbsides when needed, but also aren't supposed to leave the kiosks to do said tasks.
(Handwashing should also be more heavily enforced, especially around the sick season since the managers always make such a huge fuss when people call out sick.- Making them feel horrible unless they're there, even with a cold.)
However, as a customer, I'll admit that the food is consistent, and fast. But everything is so rushed that often more mistakes are made anyways.
Shoutout to specific managers like Joshua, Johnny, and Samantha who I've never seen raise their voices and are always so nice to...
Read moreFast, friendly, clean, food is McDonald's same everywhere. That is often important when traveling. It is the one place where the price and taste are what you expect instead of my last 3 meals cost too much and I couldnt eat it. McDonald's is consistent everywhere. Thank God for something you can depend on. They have done a lot to overcome the junk food stigma. They offer healthier choices than before, a greater variety than they used to and there are self order kiosks popping up across the country. Their coffee is excellent and is available for home in grocery stores everywhere. All of the menu items are moderately priced and a budget menu is available for light eaters or when you are low on cash. Very clean rest rooms and...
Read moreWent to this McDonald's this past weekend, the service was so bad that the manager was just standing up at the register handing out free sandwich coupons because he knew the service was bad. I had a 30 something dollar order, and I was parked to wait for it, understandable I have worked fast food before so I knew they were managing their drive times, but then the employee brought me 3 items of my order and left it like that. So I went inside to get the rest of the items and had to wait for them to be made. There was an excess of employees but the manager was the only one visibly working. I feel bad for him having to deal with that level of incompetence. If you guys are looking for a real worker...
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