Starbucks — Restaurant in Marana

The girl working was grumpy. It was the end of the day & she didn't seem to want to make our drinks, like it was a huge inconvenience for her. I ordered a green tea late, as I often do, & had her make it in my thermos for hot drinks. She hands it back full of ice. I tell her I didn't ask for it iced, she tells me it only comes iced. I say that's not the case & she says, well I only know how to make it iced. She doesn't apologise or offer to remake my drink. I tell her that if she can make a hot late, it's made the same way. She looks at me like I'm an idiot. So I ask her to at least remove the ice. She reluctantly does. I stopped at Starbucks because I know I can count on getting a good drink & good service there. This was the worst treatment I've ever gotten & clearly this girl lacked training. I was making jokes trying to connect & cheer her up, but her attitude was sour. I was really looking forward to that hot green tea late, it was a...

Been coming here 6 years. Slowly getting worse and worse. Eve is an absolute tragedy, she really needs to stop being left alone. I get completely ignored when she's working and charged extra for things. On top of absolutely no personality. She needs to have a partner. I'm tired of this place going down the drain. EDIT Turns out Lexi is not much better. And a couple days ago I came in one minute after 7 (they're supposed to close at 8) and got turned away because they closed at 7 that night. I drove 20 minutes away to go there. I keep getting terrible fldrinks that aren't made right and midding ingredients. I'm don't...

Wow just went to the new one off silverbell and staff needs some more training!! I was the only one there I ordered 2 cake pops drove to the window and asked to add two small waters. Usually I wouldn't add to my order but again no one was in line inside or out and my two kids asked for water. She seemed annoyed got me the waters then I asked for straws and she rolled her eyes. Honestly don't work in customer service if you don't want to serve. I usually can't give starbucks enough compliments but this girl was...