Subway — Restaurant in Marana

I hate to submit a review like this ... it goes against my better judgment !

We go here for take-out ... and ... here, I go ...

My only complaint is with every Subway I've ever been too ...

It has one inexcusable problem ...

Your ... Service station counters that display all your pre-sliced meats, cheeses, vegetables & condiments which are left uncovered and exposed to the the atmosphere ...

Because of ... customers who lean over the counter to view all their favorite items to choose and select from for their sub ... thus ... allowing your customers to cough and breath all-over the service area and exposed foods ... not to mention ... the staff who are not wearing masks.

It's a pet peeve of mine ... but ... a serious one.

Furthermore ... There are no "double sets" of separated entry doors nor is there sufficient positive A/C pressure to prevent outside air and pollution from entering the sandwich shop.

That's why I've been spending time ... lately... looking at other sandwich shops.

Also, this shop is located at the far east-end of a shopping strip mall next to an open area and dusty field with its limited handicap ♿ parking and a pothole large enough to bury a small car.

Subway really blew this location and shop design!

/// /// /// /// / ☆☆☆☆☆ \ \\ \\ \\

I have no intention of knocking your server nor the service which we received on this occasion ... both of which were excellent.

However ... I hold you ... corporate and your store management for inadequate staff training ( mask usage ) ... and ... you & your corporate designers for everything else.

Shame on you ... for not covering the service line food items with plastic or glass sliding or hinged covers.

• Sneeze shields are inadequate and totally useless; unless you paint a ...

"YELLOW ... DO NOT CROSS"

line ... on the floor and keep everyone back 2 feet !!!

Corporate ... fire your Property Managers, Subway Stop store designers ... and hire me ... because ... I know what I'm doing and what you have here is ... stark and uninviting.

This store is a health hazard that is ... Mismanaged with Zero Atmosphere and in a lousy location !!!

UPDATE ALERTS !!!

• Nothing has changed since I wrote the above review; I returned to see if anything had changed or improved. I found out this location has a franchised owner.

Unfortunately this strip mall was not designed with food service and restaurants in mind.

UPDATE ALERT !

• 11/4/23: Sandwiches and staff are great; someone decided to reseal the parking lot but forgot to repair the large divit in front of Subway.

I recommend the #4 on the menu with extra salami, tomatoe and...

First time I was not happy with service. I was standing waiting to order and the girl looks at me and says she will be with me after she fixes online order. I waited almost ten mins to order.i was only customer there at that time. As I have done many times before, I requested veggies for my sandwich to be on the side in a cup. She informs me that they can't use soup cup for that...even though every other time they have. She was less than helpful and is not in a job right for her personality. I rarely complain but Grace at subway at twin peaks and silverbell needs to be more helpful to the customer. I'm sure in the right type of job she could be a great employee but is not a job working...

Tipping should not be part of any walk-up counter establishment. Pay your employees more. At the register they say “it’s going to ask you a question before selecting payment” (it’s a tip request- for a Subway sandwich?!?). The question coerces customers to provide supplemental income on top of already-inflated prices. It takes about 60 seconds to make my sandwich. They want an additional $4 tip for that? That’s $240 an hour by that logic. Absolutely not. I will no longer be tipping at walk-up counter establishments. Nobody else should either. I’m considering not returning to places who implement this hustle. It also makes the employees...