Crown Brew is like a page out of a book, it's unique, the atmosphere is soft and friendly, the glass lighting bulbs seem to float like in a fairytale.
First off in the review that I want to address, is that the staff are incredible. They are more than just some friendly faces to greet you and take your card, they are authentic and genuinely want to know how your day went and will spend time talking with you if you give them the chance. They talk, sing along to the music, clean their space, don't hover. They are trained in the art of coffee + tea and compassion. Thank you Crown Brew team for making real talk, it's changed my day for the better and I leave the place with a smile on my face behind the mask.
Onto the rest, the location is great, a bit of a drive for me since I reside in Carbondale. The place is spotless and clean, the staff clean up each table after someone leaves, there are two a unisex washrooms with good lighting and lots of space. The music is tasteful and a bit loud but they turned it down for me when it was less busy. They have good hours and are closed on Sunday just like Chick-fil-A... sadly.
The coffee and loose leaf tea is delicious. They are very accommodating and will tweak the drink to your perfection. They have alternatives for the milk. They recently started selling scones and other baked goods. There is a detailed menu that is on a clipboard! So you don't have to squint your eyes to a wall. There is merchandise and they sell the coffee in packaging.
The con in my opinion is that I miss the artwork on the walls. It was pleasant to look at when you are waiting on the coffee to be made or didn't want to catch someone's eye awkwardly.
The most important part of this review is that they keep up with covid regulations and inforce masks. They have spread out seating and have hand-sanitizer at the register.
They keep up with their news and social media, if you ask for a pen to borrow or want a water to go with your super strong coffee, they give it. This is a local shop that I always tip to when I am financially able to. I hope that this review helps others to understand what Crown Brew strives for. They have a strong community...
Read moreA local coffee shop with a big community impact. These guys find a way to be a part of almost any event or space they can. Outside of the shop itself they can be found at the farmers market and local college which makes them very accessible. The pourover only approach means you will not be able to get quick coffee but it is worth it. Single origin roasts are flavorful and hit the right profiles you expect for where they are from. That said only of their popular options is the most questionable.
People here love their coldbrew but it is not a proper coldbrew. They use their Guatemala roast for the coldbrew which as a light to medium roast accentuates the naturally sour flavors of that bean. In a hot coffee the acidity can lift that sourness to create a bright note that balances the smokiness of Guatemalan beans and imitates an almost chocolate like flavor. In cold brew it loses that acidity and underextracts that key flavor leading to a sour and slightly smoky brew. Since most people will use the cold brew as essentially a replacement for espresso here and mix it with milk and flavored syrups there are few who would care. If you're here for a black iced coffee or clean cold brew you'll be best served elsewhere until they switch to a darker roast or opt for an alternative light bean like a Costa Rican.
TL;DR - Stick to hot coffee and enjoy the atmosphere. The cold brew isn't...
Read moreCrowon Brew Coffee moved to Marion! They just broke up the partnership between them, the place is completely different, the owner of the building in Carterville is now the one who runs the shop under a new name and with the help of her daughter and son. The decor has no innovation or anything special, rather than more causual tables and the chairs are as if you are in an old shop from 80s and there is no feeling of consiness or warmth. There are not enough electricity plugs, Charming paintings disappeared from the place! I understand that it is a new store and it has an error rate from young employees, but even the coffee was cold and I asked for other one again, I hope the owner of the coffee shop is to repair the shop as soon as possible before losing many of the shop's customers! Especially since she owns an antique shop, she just needs better décor, better chairs and of course the best coffee! Just redo as Crowon Brew Coffee decore did! As much as I love Crown Brew coffee, I wont go to Marion as I am from Carbondale. In general: I feel very...
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