Domino's Pizza — Restaurant in Marion

UPDATE 7/12/24 ordered a pizza and pasta bowl tonight. The order is delivered and I'm so impressed! Pizza and pasta bowl LOOK great! The pizza was ok. For some reason the flavor seemed a little different but it was ok. Crust was nice and crisp. The pasta bowl looked really good but as we dig into it, there's no pasta...in the pasta bowl. I call the store to let them know and the only response is 'you want us to remake it?'. They did and it was delivered about 40 min later. The box was heavier than the usual pasta bowl. The reason was bc it was piled so high with pasta, the top of the box was smashed into the bowl. There's no cheese just pasta falling out over the bread bowl & stuck to the top of the box with a sprinkle of meat. It looked gross and was tossed in the trash. On a better note, the driver, Christian is one of the nicest young men I've met from this store. He is always so friendly and polite! He apologized for the issue with the order which is more than the 'manager' did on the phone.

This place doesn't deserve any stars.. Absolutely the worst customer service, delivery service and the pizza is mediocre at best. I've tried multiple times to support this local business but the experience is worse with every order. Delivery times will say 20-30 minutes yet take an hour or more and you just have to pray you actually get what your ordered. I placed my final order with this store at 5:46 tonight. received email stating delivery would be 12-27 minutes. At 7:15 I arrive at the store to see what's going on bc they will not answer the phone. i get out and go to the window bc the drive thru is wrapped around thr building. the shelves are piled high with orders and every employee is running around like a chicken with their head cut off, except for a young woman standing at a table where I assume she should be preparing orders but she's on her cell phone. she never acknowledges me at the window so I wait for the young man at the drive thru window to finish up with that customer and get his attention. He searches all over the building but can't find my order so here I am at 8:06 on Sunday night eating Sonic for dinner 2.5 hours after I ordered Domino's delivery for dinner. You guys need to shut down or get some adults in the building that know how to run a business and manage the staff bc the current system in place is...

I completed a carryout order for the kids at my home! In hopes that my meal will be presented with excellent customer service! Unfortunately, my experience in Marion was anything but extraordinary service.. Upon arrival, I saw a group of employees hanging outside. Both Male and female! As I drove to the window not one employee greeted me. I waited for 3 minutes in hopes that I would be acknowledged. Unfortunately, no one came to greet me! I drove back around because clearly I was at the wrong place. However, I was at the correct dominos the employees just didn't feel like I was important. I pulled up to the group that I saw outside when I first arrived. A gentleman told me I was at the right location and to go back to the window. I drove back to the window and still begin to wait. A young lady finally opened my the window but greeted me as if she had better things to do! When picking up my order she told me that the orange fanta I ordered was out of stock. My only option was a diet coke! She offered me nothing less but a diet coke! I told her the children wouldn't like a Diet Coke. She told me that she had to refund the entire order and run my information all over again just to remove the Diet Coke from my order. I received no apology for this mistake. The app at this location showed that the drink of choice was available. On top of that the service was disappointing, unkind, and unpleasant. I will not recommend anyone to...

West Memphis Ark and Marion Ark

I'm sorry that you considered us as poor human trash! I have lived in Lakeshore Community with my 13 year old grandson and we are not criminals for two plus years and no one has tried to hurt, most helps us here. This is twice now Marion Arkansas Dominos pizza has taken our order and then not delivered our food. Then when we enquire about our order we are talk down on like we are trash, because, we live in Lake Shore Community trailer park! How rude! If you only knew how much business we given this company over the years. I guess everyone that lives in Lakeshore Community Trailer Park of Marion Ark is human trash to Marion Arkansas Dominos branch and others. The only reasons trailer parks are look down upon Is people like them running their to goody shoes mouths about us. We are people like you living by what means we have in life. How insulted we are,...