Pizza Hut — Restaurant in Marshalltown

My overall experience was excellent. It was very easy to order and pay on the app. I live 8 miles from the Pizza Hut delivery site in Marshalltown Iowa and when I had finished my order on the app I hopped into my truck and drove to the location to pick up my pizza. When I arrived I gave my name and they handed me my freshly baked pizza piping hot. I didn't have to wait at all and the entire experience took less time than cooking a frozen pizza in my oven at home. I used to work at this particular Pizza Hut delivery location 35 years ago after graduation from high school and I am very pleased to see that they are still giving their customers the same level of service that we did 35 years ago. I highly recommend this location for an excellent pizza that by the way tasted great and was cooked...

Their $5 menu is what keeps us coming back! My son loves their Pan Cheese Pizza & bread sticks. My husband and daughter love their pastas and wings. It's fairly inexpensive to feed our family here. I would've given a fifth star if they did better with their drive thru. Twice we showed up when it said it would be done, but it wasn't even in the oven yet. Many other times we've had to sit and wait F-O-R-E-V-E-R behind someone whose food was not done while ours was just sitting waiting in the warmer. Several times, after 10-15 minutes I gave up waiting and went inside... Only to wait another 5 minutes for someone to help me at the counter. People whose food is not done should be made to pull back around or park so people behind them can get their stuff...

The inside is not very clean. It's very small, for deliveries only, no sitting and eating. The 2 delivery workers we've had were nice and the employees I've dealt with inside were also nice. Honestly, they should knock down the building and start fresh due to the size of the building and the dirtiness. They'd make more money if they did that. I have heard employees in the back who were preparing food speaking inappropriately, cussing, and taking about sexual things while waiting...