China Jade — Restaurant in Maryland

Will be contacting the Health Department about this place. The cashier gave my order to another customer initially who in turn rifled through my bag to realize she hadn’t ordered chicken wings. Cashier then handed it to me and upon inspecting the food not only was the chicken out of the paper wrappers and exposed but I realized they tried to serve my kids and I uncooked chicken wings. I ordered 2 orders of 4 piece wings with fried rice and in each order we received 3 uncooked wings and 1 over cooked drumstick. When I asked about the drumsticks and our missing wings I was told they had ran out and the cashier proceeded to convince me to have them recook the same wings for a longer time. She tried to go through my bag with her dirty plastic money handling gloves to pick up the unwrapped wings to re-fry them. By the way my kids and I waited for over an hour and the cashier disputed giving me a refund for 10-15 minutes before finally voided my sale. I’m pretty sure they served the food from my order to someone else. Not trustworthy establishment. Absolutely horrible and frightening...

Awful service. Ordered ahead. Food not ready when arrived. When we got it home, all was cold, mushy and old!!!!! Called to speak to a manager to complain. Called three times that night and three times the next day. That night the phone was placed down on counter twice, for long periods of time, and the third time I was hung up on!!! During one of the times I was put "on hold" I could hear another patron complaining that they had been waiting an hour!!! The next day, twice I was hung up on and then the third time phone was placed on counter again.....for an extremely long time while I could hear employees arguing. We use to go here often but new ownership is AWFUL . Will never return. How on earth do you hang up on a customer asking to speak to...

The food was good. However, the menu listed the prices as $5.85 and $6.25 but when I was rung up, I was charged $6.95 and $8.50.

The lady said that the prices had changed, but it is illegal to list one price, then charge a higher price. That is called a bait and switch. If you raise your prices, you must change where they are written in your establishment and all current advertisements. If not, you must honor the lower price.

I recommend that you check your receipts closely and compare the price you were charged to the price listed. Pay with a credit card and let your credit card provider know if you are overcharged. They will fix it for you. ...