Domino's Pizza — Restaurant in Maryland

So i requested for a certain driver but on my tracker i it gave me another driver when i called the store to ask why the young man on the phone told me that the driver i requested was not in the store and that I couldn’t request drivers but i have requested driver before i have lived at the same adrian for years and have done this plenty of times. When the delivery man got to my house i asked him what happened to my requested driver not only did he state that he saw my driver at the store but that he told the girl handing him my order which i assume would be jasmine since she checked it it and the girl ignored what he said. So when i went to go open my wings which was to be hot wings they was plain so now my order is also incorrect. I decide to go to the store to have the order fixed when i get to the store i not only see my requested delivery person but i ask to speak to a manger the manager did not reheat the wings just put sauce over them as i explained to her the issue the boy at the register whom i assume answered the phone when i called rolled. His eyes and the manager ( very lightskin girl) stated that they can not do deliver person request i stated that i would have been okay to let my food sit till it was able to be delivered she then went on to argue with me. In which you can see the whole situation in the...

This place is GHETTO. Called me to tell me they only had 1 driver & that my food could take up to 2 hrs to get to my house & that I could come pick it up if I didn’t want to wait. I then reiterated that I was charged for delivery fee when I paid online… she then tells me she could refund it and recharge it as a pick up but I wouldn’t get the refund for the first charge for 5-7 business days… so I would basically be charged $36 for a $15 order… INCONVENIENCE #1. Then I said can y’all just give me another one of the $6 deals because my delivery charge was $6?…a break even kind of deal so we wouldn’t have to worry about the refund. The manager on duty tonight 11/22/23 10:20pm- said he would give me another order of cinnamon twists (which was already on my order) or a 2 ltr soda but can’t give me a pizza or anything else…. So let me get this correct. This establishment expected me to #1 either wait 2 hrs for my food or pick it up- so waste my gas, & time then try to give me a TWO LITTER SODA or a dbl order of something I ALREADY have to break even. I canceled the entire order I don’t even wanna buy from this place ever again. All the inconvenience to the customer and you got the nerve to not accommodate to the customer? Down right HORRIBLE CUSTOMER SERVICE. If I could give ZERO...

This location has the worst service of any delivery restaurant I have ever ordered from. The order was placed at 551pm and the tracking app indicated that the order was 5 minutes away first at 625pm and again at 640pm. Around 645 it stated that the pizzas were delivered. I waited about 10 minutes before finally deciding to contact the store to check the status on my pizzas that were claimed to have been delivered. After requesting to speak with a manager I waited on hold for 10 minutes before calling from a different phone. At that point I was finally able to speak with the manager who was everything BUT polite. I indicated that my pizzas were over 20 minutes late. He informed us the order was an additional 10 minutes out and offered us a free soda. A 2L of soda for an hour and 20 minutes wait for pizzas to be delivered from less than 5 miles away? He rudely and reluctantly agreed to offer a free pizza to our account and then hung up on us. We don't even have a dominos account to add the pizza to, so not only was this manager rude, confrontational, and unprofessional, he was...