Dunkin' — Restaurant in Maryland

There’s one employee in particular that is rude for no reason. My drink was made incorrectly. Even though she did remake it she tried to argue that it was different because it was missing a chocolate swirl. I ordered a frozen chocolate. The drink itself is supposed to b a darker brown. You’re not gonna sit there and tell me this tan drink with caramel is supposed to have chocolate in it. I know umbc students know who I’m talking about too. So much attitude for what. I try to b understanding because I’ve worked at Starbucks which is a similar environment but every interaction is like this which is actually so frustrating. Everyone else is super chill though other than that...

3 stars for food but 2 stars for service. Food was fine, just standard Dunkin at the end of the day. Service wasn’t great because they were out of half their coffee options at 9 am. When I tried to ask for something else, the cashier started to get frustrated with me even though I had no idea what they were out of. Another thing is that no matter what, there is a line inside the store. In between classes the line can go all the way to the Commons door. They’ve either been understaffed or have cashiers that aren’t really in a rush, or both. I don’t recommend going here between classes unless you...

I have never seen such rude customer service at a Dunkin’ Donuts ever and I have a been a previous employee at Dunkin’ Donuts therefore I know that it’s not hard to be nice or at the very minimum respectful to customers all of the staff except for the ladies in the bakery are one of the rudest people I have met I have gone there multiple times throughout the school year and every single time I have been treated disrespectfully and rudely...