Dunkin' — Restaurant in Maryland

I’m in Delaware on my way to Virginia and we stop here in Maryland because my mom needs to use the restroom (not in Dunkin’) and I get 5$ And I go to Dunkin’ and I buy stuffed bagel minis, I ask how much the Charli drink is, I don’t have enough but once I got my bagels minis the worker asked if I wanted a free donut I said “sure.ty” then I gave her the 2$ and a few cents I had, she did not want it she said “no no it’s ok” I made her take it for her nice service. Then she came out to my car (it was right in front of Dunkin’) and she asked if I wanted the Charli drink I said “omg your so nice” and when she came back I got 2$ to give to her for the Charli drink and she still did not want it she said “no no it’s ok” I said “ please take it” she did and my mom came back after she went inside and she loved the donut I got her it’s her favorite one , she was happy and so was I, I’m so sorry I don’t know your name but I know you work here, THANK YOU!! and she did that all when I was in Afghan culture party clothes, I know it’s just food and Dunkin’ BUT this was super nice that day and the food was soo good,the bagels were nice and hot, the Charli drink is always good 😌,!and I wish that I could see you but I live in New York State and no one has done that to me so once...

I am pro-immigration and hate what ICE is doing, but this restaurant is a perfect example of why people without empathy resent immigration.💯

The person working, the drive-through here could not enunciate English. The one position that requires mastery of the language more than any other position, in a medium in which fluent English speaker sometimes cannot understand each other, was staffed by someone who was completely unintelligible. When I said that I could not understand her, someone else came on who probably should’ve been staffing the drive-through all along. She spoke clearly to me for a moment, but before telling me to pull around, she had a side conversation with the other person in their native tongue while I was still listening. They laughed, probably at me. When I pulled around, I said something about it, trying to be helpful. The worker who spoke better English still looked at me like I was insane.

So if you want to experience gaslighting, by all means go to this Dunkin’ Donuts. If you want to be able to understand what is said to you and be treated with respect, please go...

I stopped by the drive-thru around 6 PM today 1/29/2025 to grab a hot coffee, but the experience was disappointing. When I pulled up to place my order, no one responded, so I thought the location might be closed. I drove to the front of the store and saw that the drive-thru was open, but the employee inside was busy on the phone. I went back to the drive-thru and stopped at the ordering station again, waited for a minute, but still got no response. Only after I said "Hello, is anyone there?" did someone finally acknowledge me—clearly, they weren’t paying attention to incoming cars. When I finally got my order, the coffee was lukewarm instead of hot, which was frustrating. Overall, the service here was inattentive and unprofessional, and the quality of the coffee didn’t meet expectations. Definitely not the kind of service I’d expect...