Subway — Restaurant in Maryland

Very rude customer service from the lady and the Arab or whatever worker working at this subway on 5.11.23 at 6:30-6:48 pm no greeting at all no eye contact which is basic customer service. I asked to use the restroom the door was locked the Spanish lady or whatever she was said someone could be in there so I politely knocked on 3 different occasions because the lady worker stated she did not have a key the Spanish Arab whatever skinny guy worker intruded himself in the conversation first of all it’s none of your business if I am a woman speaking to a woman kind your business but whatever he disregarded the customer he was working with to tell me he didn’t have a key for the bathroom so I told him well y’all need to check because “apparently” the customer has the key and they not answering the door, he comes from nowhere rude as ever with a KEY! It is not my fault you DONT love your job! I will not tolerate that rudeness no one is wearing a name tag and I know he did not wash his hands after opening that door. SUBWAY do better. These people come here acting as if they care and they are nice but don’t have a ounce of professionalism in...

Mimi was has a very pleasant personality. I ordered online first and then came into the store. It was very clean and a lady was cleaning too that worked there while MiMi made sandwiches. I wish this store had crushed red peppers and their online ordering did not have light mayo which they have in store- which was great to see. While great personality , my jalapeños on the side were left out of the bag that I reiterated once walking in.

Also asked for sandwiches to be cut into 4s but they were just cut in half. The rotisserie chicken is also not so great but I believe that isn’t this Subway personally but just Subway’s rotisserie chicken style/flavor.

A star for MiMi, a star for the cleanliness of the store and a star for the worker who was cleaning and pleasant. A star for an eating family of 3 overall leaning towards happy...

I went to this subway at 8:43 pm and the a lady standing at the counter told me that we are closed. I checked the sign displayed on the door and it said 10:00pm. I said if you are closed why is the door open and other ppl inside. The lady became rude and told me to get out, we closed. I went back the next day to talk with a manager and some guy (who I know dont care) that I was treated this way told me he was the manager. I said I am sorry and that was all. He brushed me off and told me that his manager would be in contact with me. That was 3 days ago. No reply to my email or calls at all. This place states they are for the area and want to help service the people. They dont. If I dont hear nothing else in this matter I am going to the news with it. We spend alot of money at these places and is treated...