Kraus’ Pizza LincolnWay — Restaurant in Massillon

Pizza like a tortilla No crust at all and very well done Nothing like all the other Krause pizza shops. Third complaint. Was told crust was risen and normal today. . Clearly was not. Check out girl was nasty and condescending. Never again ! Amherst only !!!!!! And to respond to the owner. I yelled at no one. She showed me the pizza and I told her it was unacceptable. She never offered to make another. If anything she was snickering certainly not crying. Dont insult me. Just will not return. Hope this doesn’t escalate. The five dollar credit I received was nothing based on the money I...

So I placed an order for Paige and I ordered double crust pizza with pepperoni. When I got my pizza there was literally like no cheese on it and it felt like I was paying for crust. Then I had my boyfriend go in and he was kindly saying how there wasn’t enough cheese. The lady told him “that’s how we make it here” very rudely. Then they said they will remake it, they remake it and it’s overcooked. I go back ask for a refund and the lady throws the pizza very rudely that was handed to her and then gives me my money. Don’t recommend coming here at all customer service...

I ordered large pizza and 8 pc chicken and Jojo pizza was size of a small tasted mediocre the lady that was cutting pizza has psoriasis on arms and hands not wearing gloves and long hair flailing around overall bad it's been a long time since ordering from there and will not again unfortunately I grew up eating that pizza it's just sad now saw her take tongues pick something off someone's double crust double cheese...