Name: BIGGBY COFFEE
Telephone: (419) 794-4747
Price range: $
Rating: 4.4

Usually I love this Biggby because they’re pretty fast compared to some of the others and my drinks are usually great. Also I used to work for Biggby and really like their coffee and everything is made really fresh. They actually press the espresso and do everything by hand where as Starbucks does not. Today unfortunately the person working the drive thru was not very nice. She was very snippy with us when ordering. Also our cold brews had an extremely sour/bitter taste for some reason? I get the same drink every time and of course it has the coffee taste, but it honestly just tasted sour like the cold brew was going bad or something today. It’s usually very smooth. Kinda unfortunate when you’re paying $6 for a drink. They’re drinks are the most expensive compared to competitors but it’s worth it due to quality. Today was not worth it...

The owner is incredibly unprofessional and rude. She has harassed several of my business partners for hosting business meetings there as well as myself. We were following the store policy strictly and all had purchased specialty drinks. When I attempted to speak calmly to her about the mix up (I assumed there had to be some sort of miscommunication due to her irate behavior) she became angry, talking down to me right in front of another customer. She was unreasonable and super confusing. I stayed incredibly calm and had to end the conversation as it was clear she could not see reason. We will not be back with...

Workers were extremely grumpy when I ordered today 11/4/21 (not so much when I paid) and my 24oz. latte with two extra shots came out in like 1-1.5 minutes and did not taste like two extra shots. Not saying it definitely wasn't but getting a latte that's supposed to have a minimum of four shots (maybe five with getting two extra? Not sure) should take longer than 1-1.5 minutes to make and should taste pretty strong which it didn't. I also spent $13 for it because I tipped over $3. The total came to $9.50+ then my $3 tip. Don't think I'll be stopping at this...