Hollywood Fish Market — Restaurant in Memphis

I was so disappointed with my experience today at Hollywood Fish Market. I have patronized the restaurant multiple times over the years, but today the customer service was horrible and shows that the owners really lack basic respect and appreciation for their customers. They opened almost 20 minutes late today and had customers standing outside in 90 degree heat to keep their place in line when the owner could have let the customers come inside to wait while they brought out the rest of the food. Some customers also had to wait about another 10 minutes for dressing, which they only serve on Sundays. No one from the business apologized for opening late or offered a discount/free drink or anything to the handful of waiting customers who were inconvenienced. In addition, this business charges almost $15 a plate, but the portion sizes they offer are so small for that price. Even the cranberry sauce they offer for the dressing is such a small amount. They also charge $4.25 for a very small portion of any side you order that’s not included in a plate meal. There’s just no reason to be that stingy when the side portions included with the plates are already minimal. I just felt compelled to write a review because if they actually care to improve the customer’s experience, maybe honest feedback will help these business owners/managers do better and give more appreciation to people who have helped them stay in business all these years. I would also like to see a lot of black businesses in general just stop doing the bare minimum, taking their customers for granted. Overall, this business’s professionalism could be a lot better and being a little more generous with food portions is very unlikely to cause the business to shut down. Showing genuine appreciation and serving people the way you would want to be served as a customer would take your business a lot further than prioritizing profit over treating customers with...

This is a place that I use to visit a long time ago. Just stop going due to the environment inside and outside of the business. As my taste buds got the best of me, I decided I would make a visit. I had heard that the business is under new ownership. I am assuming that due to COVID-19 all of the tables have been removed, which was partly one of the problems. The food is still delicious. The fish was fried crispy without asking. My side items were meatless spaghetti, yams and hush puppies. My second order was delicious as well. You get no complaints here. The staff was very personable, and the...

The food is convenient. However, I believe he's the owner's son that was very rude to me. I understand he may have been exhausted because it was late and they were closing, soon. I looked at the food bar and they had a few selections. When I walked in he looked at me and kept working as if I wasn't there. I was about to ask a question but he act like I was about to bother him. I said, "that's OK" and began to walk out. He said, "I know it is" very rudely. Haven't been back since and not going!!! Wish I could take my star back but forced to choose it to share my...