Dairy Queen — Restaurant in Mercedes

Went through the drive thru for lunch to pick up 3 orders of tacos. When we opened the boxes we found all the orders were in pools of grease. I could only eat a 1/2 they were so gross. I called to complain and the OWNER wanted me to go back with all the food. Lunch is only 30 mins there was no way, so I was basically robbed because we threw away the nasty food and got back to work. He wouldn’t even replace the orders. He was so rude and uneducated as well as unprofessional. I feel sorry for this employees. Worst customer service Ive ever...

I use ro like eating at this restaurant, but since receiving very BAD service from a staff that does not pay attention to customers orders I got sent home with a completely wrong meal. On top of that they want me to come back the same day with gas prices on the rise to bring back messed up order and get the right order. I'm not from Mercedes. It's not me that messed up. Most places when they messed up will ask u to come another day,but this place is too cheap they want me to come same...

Went here for cheesy steak fingers and cheesy dude. Total disappointment. They gave my son a regular dude not the cheesy we ordered. My toast and steak fingers were burned and not only was there no cheese in it there was little meat. They refused to give me dilly bars cause the surveys were expired. I spent twenty bucks for this garbage and they want to be like that. I may go to DQ again but it won't be...