Wendy's — Restaurant in Mercedes

so today my husband and I went in on our lunch break to order.. there wasn't anyone in side which was good. or so we thought. the young girl at the register was restocking crackers when she asked to take our order. my husband gave her his order and then I was trying to tell her what I wanted for my daughter. I asked her for the cobb salad. it didn't say what choices of chicken I had so I asked. I said can you get grilled chicken on the salad. SHE SAID NO. I asked again. So you only do crispy on the salads she said yes. I said well she wanted grilled but ok. She said they don't have grilled chicken. I then saw that they have the grilled chicken wraps and I asked so you have grilled chicken for the wraps but not the salad. Alright that doesn't make sense.. So I said ok also give me a #1 and while I'm ordering (shes not even paying attention) she called I guess the manager over and had him remove the salad. I said why are you removing the salad. She said you didn't want it. I said that is not what I said. I said that's not what she wanted but oh well. She started with an attitude and the manager told her to move and go do something else. I said ok so let me ask you , what chicken choices do you have for the salad.. Per her manager he said Spicy chicken. Crispy chicken and what do you know Grilled chicken..So yes my blood ran hot I said you know what since your worker basically lied or doesn't know what she is doing I'm going somewhere else. Train your employees correctly and also have the ones that actually want to work and provide good customer service to those who take their time to go in and purchase food . Like you are looking at a screen that is pre filled with the options for that item.. Yes it is hard to actually read a screen I know see that. Do better...

The saltines are always, ALWAYS STALE!!! The rest of the food is usually ok. What we've ordered anyway. They need to get into the habit that when it's a kiosk order, don't forget the drinks! There's usually more than a few employees behind the counter so thereshould be no need for the dining area to be in such disarray. Tables almost always need to be wiped down. Good area, nice place, but too often unnecessarily dirty! Could easily be 5 stars but they...

This is one of the best wendy's ive been to in a while. Although my order has at times been not completed, they have always been very awesome at fixing any mistakes. The food is better late in the evening. Whoever is the late evening manager and cooks, kudos. Online ordering is awesome. I've never dined Inside, drive-thru is fast any time ive been through it. As someone who has been manager at fast food places many times, yall...