DeLeo's Pizza — Restaurant in Merrimac

Placed a take out order for 2 Italian subs everything on it.. upon answering the phone im greeted with an abrupt DELeo’s. Place my order for 2 Italians, ready in 10. Awesome… get my order home and open up to bread and a few slices of meat and cheese. Thats all. Nothing els.. so I figure hey no problem I’ll call and they’ll make it right.. that was my first mistake. With considerable rudeness we are going back and forth”well it was ordered “plane””.. Who orders an Italian plane…. Mam, that’s a HAM & CHESSE. After asking for them to remake they left me with 2 options, you can come get your toppings or bring them back and we can put them on. alright. I’ll bring them. Upon walking in all the toppings are bagged up after I requested they just put them on for me. Not a build a sub. At the end of the day. The damn Italian had what it was supposed to. But what the issue here is the blatant rudeness and disrespect to a customer… understand it’s a simple fix but why do we have to make it more complicated than it needed to. Eat the cost and remake it the right way! I definitely will not be returning and taking my business to Merrimac house of pizza. They have NEVER had an issue like this and always pleasant to talk to on the phone.

No one has time to be a KAREN so enjoy your review have A BLESSED DAY...

Quality all around. First time customer on a Monday night. I almost didn't order here after reading some not so great reviews. So glad I didn't pay attention to picky people who complained about the pricy, blah, food. It was delicious. We got cheese pizza and grilled chicken Greek salad, everything taste great. The dough was more of a softer type texture, cook perfect, quality cheese, not too greasy. The sauce, evenly spread, not too sweet, not that burnt cooked all day bitter type you get from majority of fast food places. Grilled chick was flavorful and juicy. The salads are smaller with iceberg lettuce, packed with variety of veggie's and plenty of Feta and Black olives was a pleasant surprise. The cost was less than most places in the area. We live 3 exits away, a bit out my way but I will definitely be back soon....

Terrible. The menu listed here is misleading and must be years out of date as, for example, their steak tip sub is listed here as $6.25 but is actually $8.99. That's nearly a 50% difference! When I brought this to their attention I was told to have a good night, and asked to leave. When I told them that I was going to write a review that reflected that, he accused me of having been there before and threatening the same thing. As if I would go through all this just to save a couple bucks, especially where, if he was correct, I would have already known that it wouldn't work. Very rude and ignorant way to deal with...