Subway — Restaurant in Metamora

Decided to check out subway after everyone was talking about it being much better. I was definitely disappointed. There were a bunch of teenagers sitting around and no adults anywhere. They were acting like me being there was interrupting their time sitting at the tables with their friends. I was told they were out of the footlong cookie I had paid for and that they could give me cookies instead. I said that would work but after being handed my food the girl was rude asking if I needed something else. I felt awkward so I walked out. My friend encouraged me to go back in so we went in together and asked if I could have a refund or substitution. The friends sitting at the table were rude and making fun of me saying “it’s just five dollars”. I was given a replacement item which was very nice of the guy which I really appreciate. However when I came home my bag of chips were open and the sandwhich looked like it had just been completely smashed. I am sad to say it but I don’t think I will...

Really wanted Cold Cut Combo, but they said they had been out for a couple days. HOW is Subway out of a very common sandwich? And for TWO weekdays? It wasn't even a weekend. Why couldn't they fix such a crisis? No apology. I ordered steak and cheese instead. While waiting for the sandwich I thought of asking for a discount as I really had wanted the cold cut combo. I asked if he could give me the steak and cheese for the price of the cold cut combo and he said No. That was it, no apology, no offer of coupons in the future, nothing. This subway really needs to up it's customer service skills. Extremely...

Ordered online and pick up in drive thru. This is about the 4th/5th time in 6 months doing so. Every time some kind of issue. This time I pull up to drive and I could not understand threw intercom. I tell them I’m there for pick up and give my name 3x. Finally they say drive to window. Upon doing so the woman opens the window doesn’t say a word and basically throws the bag at me. While another gentleman behind her closed the window and whispers something to her as they both walk away. It’s not my fault I couldn’t hear you on the intercom nor should you treat people this way!!!!

For $35 I will not...