Updated almost a year later: still really bad!!! Online ordering bad! Atmosphere at location bad!!! Pizza cut the wrong way! Peeling from the onion used as topping! Just bad! Should not have given them a second chance!
From a year ago: Really bad experience at Papa John's on Three Rivers parkway in North Bend last evening. Tried to order online but got kicked off the website x 2. Called the store and asked for a member of management to let them know the online order hadn't worked but had used the "reward". Told by someone that identified themselves as a manager there was nothing that could be done. Cancelled the order due to what we felt was ineptness and ordered instead from the Lawrenceburg store. Called the corporate office in an effort to get our rewards back and spoke with a gentleman who said there was nothing he could do about the rewards, he was canceling our second order and we 'had to pick up our original order'. Told him we were not going to the original store because they were not problem solvers. Ask for someone to contact us from the corporate office on the following business day and was told that was not going to happen. Drove 10 miles out of our way to get dinner from Lawrenceburg store. Will no longer solicit this business- poor management from...
Read moreOrdered the Ultimate Stuffed Crust for pickup. Got sausage, bacon, onion, jalapeno and pineapple. I checked my pizza in my car before the drive back to find no pineapple. I asked for another pizza as this large pie cost me $20 but I was met with passive resistance. After waiting for a couple awkwardly silent minutes with no manager approaching me, seemed to be more interested in watching TV than talking to me for 1 minute, I decided to just tell them I was ok with them putting the pineapple on and throwing it back in for a couple minutes. What I got was cold pineapple sprinkled on top and "just leave the box closed it will be hot when you get home.". Lol thanks, kid.
Then I get the pizza home and large sections were just missing dough entirely, and the rest looked like this picture I took. Praying this doesn't give me food poisoning. I do not recommend...
Read moreFirst Time ever ordering and eating at Papa John’s Pizza in Cleves Ohio Store and I must say it was the absolute Best Pizza and Cheese Sticks I’ve ever had and the delivery time and the associate that delivered my food was absolutely amazing super friendly and extremely courteous. I’ll definitely be making Papa John’s Pizza in Cleves Ohio my go to for all my Pizzas from now on I only wished I’d given Papa John’s a chance before now and if you’ve never tried Papa John’s Pizza before I personally guarantee you and your family won’t be disappointed. It’s super fast and we was enjoying our dinner in under 15mins the pizza and breadsticks are absolutely delicious and everything was hot and smelled and looked delicious as well. Keep up the fantastic work and we’ll be seeing you all a lot more in the near future. Thanks to everyone from my family to yours. Fantastic...
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