MLK (My Little Kitchen) Restaurant — Restaurant in Miami

If I could give a NEGATIVE-5 for customer service from the young lady(Crystal I believe) in the front I would. She was rude, unprofessional, and needs to watch how she talk to customers in front of other ppl. I came in at 9:05am & left out at 9:58am. The young lady took our order, while talking to customers, on the phone, and just not attentive as much. So the kitchen apparently made a Mistake which is understandable however, the courteous thing to have done was make us aware of the fact that food was running behind. I walked up to the counter thinking our food was ready several times and even had asked she not once mentioned that a mistake was made and a fried salmon instead of steamed one was bring out. I overheard the older lady who takes the orders as well, mention the mistake which prompted me to ask The young lady, she dismissed it as if that didn’t occur and stated she was waiting for my bf turkey bacon breakfast, which clearly shows that our ticket was neglected. I also asked her for sliced cheese and after checking my food I told her that & she shockingly said “ when you told me y’all food was almost done, what u want me to add it now?” as if I wasn’t waiting almost an hour. I understand it is a fast moving environment however, be courteous and pleasant to the ppl who are spending there hard earn money in these TRYING TIMES to support a black business. I live in Miramar and came all the way there to feel like I was just another dollar. So please talk to her about professionalism and being from “OVERTOWN” has nothing to do with being respectful and courteous.

On a better note the Food was DELICIOUS. Kisses to the Chefs 😘 worth the wait but not worth the disgusting...

Where should I start, it's a decent size diner which sits on the main road of MLK. Customer service isn't One of their strong points, so I definitely recommend getting your food to go ! Upon entering the establishment with my boyfriend, no one proceeded to greet us! We were simply stared at by staff that were to busy running their mouths! No hello! No Goodmorning ! No how can I help you ! NOTHING ! Worst customer service ever! So if you're someone who is fond of great customer service I recommend you eat somewhere else! The staff wasn't very welcoming and far from friendly .we sat ourselves at the last table near the counter were most of the staff continued to flap their gums, even after watching us take our seats no one approached us or even Knowledged Our presence! We sat there for a good 10 minutes without being approached, before my boyfriend took it upon himself to address it. Even after we continued to wait another 15 before anyone came to service out table .Food was average, being that I simply ordered the fried chicken& waffles with a side of scrambled eggs.But overall I hear the rest of the menu is pretty good !But I will NOT be back ! Nor will I recommend this place to anyone else ! I'm all for supporting black businesses but black businesses should also provide outstanding customer service that actually makes you want...

I happen to be in the area and was hungry, so I decided to stop by. This is they're new location. I've been to the old location on a daily basis and had excellent service there. I ordered fried snapper filet, grits, and egg whites. After about 10 minutes I received my order. The fish was tasteless, in other words, it had no seasonings on it. This was a $12.00 dish so I expected to be decent. So I sent it back. I here the cook in the background arguing about a fish I paid my money for. Meanwhile, up front the old lady gossiping about some marriage or what have you and then she started complaining about a pet bird I had in a carrier. The older woman yelled to me this is no animal shelter. And she said "That bird better not be sick!" At that point I literally wanted to get my money back, but I carried on through with my order. What's the big deal? The bird was in a carrier, posing no harm to anyone. The staff is so unprofessional except for the 2 young ladies in the front. They were more productive and professional than the older woman tallying orders at the register. Will I go there again? Probably the day after never. Spend your hard earned money elsewhere to a place that appreciates you as a customer. MLK restaurant has lost a faithful...