Cheng Square — Restaurant in Middlebury

My family has ordered takeout from here before. It was fresh, plentiful, and tasty. We Decided to go into the restaurant for a sit down dinner. The waitresses was extremely attentive and was on her A game. We ordered the fried chicken wings $6.25,sesame chicken (white meat) $10.75 combo, general Tao’s chicken combo(dark meat) $9.75, pink lemonade $3.75 and wonton soup to go. I can only say this about my meal…. THIS WAS THE WORST GENERAL TSO’S CHICKEN I HAVE EVER HAD IN MY LIFE!!! The chicken was hard, tough, old and I just couldn’t eat it!!! I tried, but, it stuck in my teeth. It was stringy and hard. I informed the waitress directly and she offered to take it back to the kitchen and have them make something else . I politely declined ( I don’t send food back to the kitchen) and had rice and three wingetts for dinner. I also informed the waitress (as she discarded the general TSO’S chicken left on my plate) that no cook should ever serve that kind of food to anyone. She apologized again and offered to give me something else. I once again declined paid the full bill ( owner did not talk to us or even comp part of the meal)and left telling the waitress about the great job she did and it was not her fault. I will not return , EVER 🤮 p.ssss the egg rolls were tasteless and...

I really loved this place but I’m honestly tired of the way the guy at the counter talks to me(tall heavy set guy). The owner is very nice and the food is very tasty, but my low rating is because of the horrible worker and I hope the owner will actually talk to this guy about how he talks to customers. I’m always very polite and order or eat in every week sometimes twice a week. I spend about $40 to $50 every visit and this guy always charges me extra for some hot oil but always has an attitude with me when he tells me he’s going to have to charge me( I’ve never complained about the charge). Today I placed and order through grub hub but didn’t have the option to ask for duck sauce so I called and asked him to please add it to my order and once again this man not only gives me an attitude but hangs up on me. He told me they don’t work with Grub hub and I tried to explain to him that my order status changed and showed my order was being worked on and the estimated time of delivery dropped down by a lot, he got real nasty with me and just said we don’t work with them and just hung up. His attitude and him hanging up on me was uncalled for, he could of at least taken my order number and checked if anything came up...

A friend of mine had told me about Cheng Square And told me that I would love it. The first time I got pork fried rice with The general tso chicken. It was the absolute best I have had in a long time. As I am very picky with my Chinese food. I got it again another night. It was absolutely horrible, thinking maybe it was just a bad batch. I ordered it like another two times hoping it would be like the first time I had it. Now I give up, I won’t order it again from there. It was like a stale taste. Like they cook it a few days ahead of time and it sits And then they just warm it up.It tasted like it was leftovers. Definitely not happy about that. So I basically wasted my money three times. I really wish they would just make it fresh as it’s ordered because the qualities is definitely not the same and you’re definitely going to...