Service is atrocious. We were told we would have a 30 minute wait. Over an hour later we were still waiting with zero updates. We were given dirty silverwareâcrust and crumbs stuck to it. When I said it was dirty we were given major attitude. I can only imagine what stuff looks like in the kitchen. We were given foam carry out containers. Then an employee thought metal ones would be better and took the foam ones back so they could be used for future carry out instead, after we had them at the table and had touched them. That seems unhygienic to me. The atmosphere was unwelcoming. 4/5 of those of us dining are brown, and the one white person was the first to say she thought she was picking up negative vibes in response to our race. In the almost 2 hours we were stuck there, we were the only non-white customers. The one woman we engaged with was so overpoweringly unpleasant. The food was mediocre and extremely overpriced. I strongly dislike McDonaldâs and chain restaurants, but you are better off going to the one across the street than wasting your time at this place.
Edit after owner response -claiming you looked at cameras and giving inaccurate times does not make your statement true. It might be helpful to remember that receipts are time stamped. -claiming you looked at your cameras and saw we were having a good timeâthat choice is up to us btwâdoes not make it true. I assure you that we did not enjoy ourselves. -claiming you looked at your cameras as your justification for anything is impressively creepy and I guess you shot yourself in the foot a bit there. -this response being your only defense against dirty silverware, bad service, and mediocre food is truly the most helpful thing you could have done for people deciding whether or not to dine at your establishment and makes me glad I left...
   Read moreThis was the first visit for me and I'm almost certain that it'll be my last. Not because it was a terrible experience, but just that it wasn't special by any means either. It was a weekday evening, around 630. The place was dead. I sat at the bar and had a mixed drink, wings, and cheese sticks. The drink and cheese sticks were fine but the wings were below average. I liked the sauce (mild) but they were small and overcooked. The cooking part is an easy fix, but not much can be done about the size besides ordering from a different vendor. The place doesn't have a real bar vibe (which is probably not their intention anyway). It really just seems like a convenient spot to stop if you're passing through and don't want to drive the extra few miles for a better-known chain. The staff all seemed friendly enough as well. Unfortunately this place's rating suffers from comparison - considering I eat out daily while traveling all over the country. A few locals at my hotel seemed to really like and are the ones who suggested it. They were very emphatic on keeping me away from the diner across the street though, so maybe keep that in consideration if trying to choose...
   Read morePlease read the negative reviews and note the ownerâs reactions to them. After an experience where my brown family learned really quickly that if youâre not local, you donât get the same treatment. They tried to deter us with a â20-30 minute waitâ then proceeded to take almost an hour to service us. When my husband shared our experience the owners checked their cameras to rebuttal. Yes, on camera my family is smiling 1. Because why wouldnât we do our best as parents to make the kids enjoy our travels? 2. Iâm smart enough to know if we donât put on the act then we risk an even scarier outcome. They checked their clocks to state a time which actually aligns with me texting friends after having already ordered, and once the food came we ate fast and left in a jiffy. Donât be fooled by the quick stop off the turnpike, youâll throw...
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