Subway — Restaurant in Mishawaka

This used to be the best subway around. I would go out of my way to get a sub when I was craving it. Used to have the best bread and the best sandwich makers around. The lady that used to always make my food was usually a bit grumpy, and one might even say a little rude, but boy, did she make the best sandwich! So much so that I didn't even care about all that other stuff....then the new management took over and completely flipped that all about. Bread sucks, picks and chooses what coupons they want to take, poor customer service, and it seemed like the lady didn't understand what I was saying when I was telling her what I wanted so I just gave up and took what she came up with. It was not good. Now, I will be going out of my way to avoid this particular, once great, not so much...

Be alert when going to this location. I just ordered 2 dippers within the last 15 minutes. When preparing them, I noticed she only had one flat bread. I said i ordered 2, so she gets out another. I wasn't 100% certain with the portion of ingredients, I didn't have my phone to look it up, but she only gave me half the ingredients in both dippers (2 pieces of pepperoni, 2 pieces of cheese) it's supposed to be double that. Then she asks me what sauce i wanted, and was only going to give me one dip, even though I ordered 2 dippers. It seems to me like they're trying to get by with skimping as much as they can, especially with their notes posted about times being tough and not accepting...

It's convenient and the ingredients are decent. But if you order online they don't really read the order. Maybe they glance at it once. But there's always something obvious that gets missed. Foot long once turned into a 6 inch. Note to not include ham, since the website doesn't let you remove included meats; ham included every time. Toasted? Nope. Cold with unmelted shredded cheese. And you really can't do anything about it unless you go in person. There's no online customer support, and good luck getting your call answered. If you go back in person with the sandwich they'll fix it and that's all, which honestly defeats the purpose of conveniently...